Wendy's — Restaurant in Frisco

Okay, listen... I severely hate being the Nancy the writes bad reviews but seriously, what the heck. I realize the employees make minimum wage and probably hate their jobs but, what happened to the minimum version of customer service???? My father in law and children came to this Wendys in Frisco; Honestly i definitely expected a good experience.. like, its Frisco. Isn't it supposed to be bougie..? Anyways a guy named Juan Antonio... (not sure how to spell his name) took our order and was beyond rude . It took a lifetime to be noticed at the window. We also noticed our wallet quite literally got robbed. We ordered a single #1 priced at$6.49 then got charged $11.29 We ordered a 10 piece nugget priced around 7 bucks and got charged $9.99 Then when we questioned why the charge was so high and and the menu clearly is false advertising we got ignored. Now let me be clear that we were kind and not screaming at the window. IGNORED. What am i??? Casper the friendly ghost..NO because even he is seen. Anways avoid at all costs. Even Subway...

I stopped by the Frisco Wendy's to pick up breakfast sandwiches (I ordered 12) for my co-workers. I also ordered two large potato wedges. There was no one else in line at the drive-thru. The guy on the intercom told me there would be a 5 minute wait on the chicken. I said no problem and then he laughed and said "you're going to be waiting a while for all this food." I didn't think it was funny. Then after the food comes out (I only waited about 5 minutes), the manager comes to the window and asks me if I come there often. Thinking he was going to let me in on some super secret discount or give me a coupon or something, I said yes. He then began lecturing me about calling ahead with large orders, "so you don't have to wait." His tone was not friendly, and the message was obvious that i was inconveniencing them. I'm not sure why, since it was NOT busy. When I arrived at work, I was missing one of the sandwiches and both orders of potato wedges. F* these guys. I will NEVER purchase any food...

"Fresh, never frozen" might apply to their beef, but not their burgers.

The kiosks were out of order, but the people behind the counter were very fast and nice.

Unfortunately, since it had been a while since having Wendy's, I was expecting the fresh, hot single I remembered. What I got instead was a burger that appeared to have been cooked when the restaurant opened. (It is now 1:30 pm.) I asked for a single combo with just ketchup and a medium chocolate frosty. With the fries extra done. Yeah, not so much there, either. The frosty rocked as always! The fries did not take any longer than normal and didn't appear any crisper or hotter. I didn't watch them being made because I was struggling with the make-your-own-drink coke machine. Which didn't seem to give me pure Coca-Cola but some of whatever the last person as well. It's best to let the soda come out for a few seconds first.

Oh, and this location is inside the gas station, so parking my big truck was......