NAPA Auto Parts - Frisco Auto and Truck Parts — Local services in Frisco

My wife and I were nearly 1800 miles from home in a Jeep Wrangler with 80K+ miles on it; we were fulfilling a bucket list item to do some 4-wheeling in Colorado. The Jeep began discharging coolant after some particularly hard driving. We stopped in Frisco and bought a new radiator cap and a thermostat. The person behind the counter provided the needed parts within seconds. After I installed them, problem solved. A day later the Jeep would not start (dead battery). After push starting it, and a day of glorious riding, we stopped again at the Frisco NAPA and bought a battery. When I told the person waiting on me that I was changing the battery in the parking lot he gave me the core charge allowance right then. I carry a tool kit but didn't have the 10mm socket and extension needed to access the battery hold-down bolt. The counter person pulled out his tool kit and loaned me the necessary tools to complete the changeout. The efficiency, professionalism, and courtesy of the sales staff, as well as the right parts really saved our vacation. Anyone needing auto parts in the Frisco/Breckenridge/Keystone area should go to the...

Was meeting my sister in Frisco and when pulling in, the voltage gauge in my car went all the way down.. but we made it to NAPA. From the time we got there James went way above and beyond to help. He gave us step by step to get the alternator out, AND lent us the tools! With his direction, we got the new one in and snap, back on the road. He couldn't do the work for us, but gave us the confidence and steps to DIY. I wouldn't have ever even known that was possible. I've never had any part store employee care so much knowing we had to get back home. HUGE thanks to James, for real, he came out to check on us until he knew it was done. He knows exactly what he is talking about. I'd give him more than 5 stars.. hope his karma comes back to...

ordered a part online to be ship to this napa it was wrong part tried to cancel it in less than 24 hrs. they charged me $40 for an $80 dollar part for cancelling. half of what the part costed complete rip-off nothing but thieves. didnt get part will never buy anything from this company again. no customer service, andrew was rude and could careless that it was the wrong part worst customer service ever. never use this greedy company again. i may have lost 40 bucks but theyll lose alot more and i wont only make sure to tell 10 friends but ill make sure to let everyone know.they dont even...