Scoop-De-Scoop Ice Cream Parlor — Restaurant in Helen

Very disappointed! We checked their website prior to going to ensure that we would have time to have a round of golf and ice cream before they closed. Golf was good. Nothing overly great but we appreciated the course and cleanliness of the course. Upon completing the course we went for ice cream 30 mins before closing and were told that they were only serving select items due to them closing at 930. The staff member at the register was friendly but the one scooping the ice cream seemed frustrated at the influx of customers. I have worked in several public service establishments and fully understand clean up and close down BUT when you are open until 10 then you are open until 10. All close down and clean up should be done after closing. We double checked the closing time on their website as well as Google prior to posting this review. Disappointed in the service and...

I’m guessing this place is better during the summer. When my wife and I were there yesterday 2/4/24 they were out of a few flavors and had at least 3 flavors covered because they were too old and hard to scoop. Out of the flavors they could sell they had to avoid the edges on some of them because they have been in the freezer too long. They were also out of peanut butter, hot fudge, and whipped cream. I’m guessing they were out of other things those are just things we asked for that they were out of. The person working there was very friendly and helpful and did a great job! This is just my opinion but I guess I’d say if the owner doesn’t care enough to restock and keep things fresh in the winter maybe they should only be open...

Went in on a slow Tuesday evening, there were three young teenage girls working there. They were more focused on braiding each other’s hair than serving customers. Orders a milk shake which came back looking like a cup of whole milk with chocolate chips at the bottom. I asked if they would fix it so it would actually have a little thickness to it. The youngest one remade the shake, but only filled the cup half full, then dumped half the milk from my original “shake” into the new cup, while, with her body, trying to block me from seeing what she did. Needless to say we didn’t drink the second glass of milk either and left there frustrated with their service...