Grotto Ristorante — Restaurant in Las Vegas

The worst dinning experiences while in Las Vegas! We had a large group with dinner reservations at 8:30 pm. We arrived at 8:00 and asked if we could be sat a little early. I didn't think it would be a problem since I noticed two large tables available and about 1/3 of the restaurant empty. We sat at the bar and waited and waited. We checked in again around 8:20 and nope. Wasn't going to happen. We were sat at 8:29, at a table that was open the entire time we were waiting. We got water right away and someone took our drink orders. 20 minutes later our beverages arrived but our cocktails did not. 10 minutes after that, our cocktails arrived. When the bread was seved, we asked for butter. It took another 15 minutes for butter. To say the service was slow would be an understatement. When my Chicken Picata arrived the pasta and asparagus were cold and the chicken was barely warm. Myself and another person, who ordered Chicken Marsala, sent our food back to be warmed. Disappointed by the Hostess, Server and Food, at a restaurant we normally...

While wandering around outside, we found out that there are many restaurants inside the Golden Nugget, our hotel! And oh man it was a good choice to eat at Grotto. My girlfriend and I split a pasta dish, but she is vegetarian so she ordered without the ham. They sent out our food on two separate dishes (very well done, a touch not many restaurants hit on.). Mine had ham, which I didn't mind, but hers had bacon it looked like. I guess we should've specified she's vegetarian, oh well. We had to have them sent back (sorry). They were quick at sending new dishes out.

Oh man was it ever good!! Absolutely delicious pasta! Amazing. Sharing was just the right portion. The servings arent huge per other places, they're just right if you're hungry. Quality over quantity!

The dessert was also very enticing and delicious. I hear they make some award winning stuff, and after tasting it I know why! This place is awesome.

Our waiter was also the best, a guy with real character. He was very funny, not trying to be someone he wasn't.

Very...

Overall good food and drinks. Me and my boyfriend went here for late night Happy Hour and while the food and drinks were good the staff was fairly inattentive the entire time we were there. I know it is close to closing for them but you still make sure that guests are taken care of. The worst however was once we left. We found out about 15min later that in order to get parking validated you needed a copy of the receipt from the restaurant. We had not taken our receipt and went back to get it. We asked the bartender if we could get it and he informed us that since it was rung in by a different person it wasn’t possible. It had not been more than 15 min at that point. I work in casinos in Vegas and know how easily it is to either pull the customer copy off the top of the trash or call a manager to reprint the copy. It takes a couple minutes at the most. As one of the sit down restaurants in the casino they know that people need receipts to get parking validated. The response was uncaring and again could have been handled...