Starbucks Coffee Company — Restaurant in Long Beach

Just simply put; the absolute WORST star bucks I've ever been to in terms of customer service and sales.

Background: Desperately needing to go to the restroom, I spend $20 to buy access to it thinking there are no other restrooms in the area for miles, but of course a Starbucks naturally will have one, only to be told after ordering that they did not.

Fine... I'm the only customer in the store at the time, so my order will take just minutes and I'll be back on my hunt before I wet myself, so I asked them to just please expedite my order and I'll run somewhere else. 15 min later, I'm still waiting... About to lose my bladder, and in the inerem, 20 kids show up who promptly get served within minutes after placing their orders as I stand there in pain dumbfounded. One after another get taken care of as I stand there like an idiot waiting on just 2 items.

I understand the need for this location to kiss the butt of the local tween population, but that shouldn't come at the expense of other customers. I fear this negative review for the worst Starbucks I've ever been to will noboudt fall on deaf ears as my paltry $20 means nothing. But I couldn't stand by and not say something to alert any adults hoping to find customer service of any type at this long...

This Starbucks has to be the worst one I've ever visited. To begin with, the traffic of this store is based on the events surrounding the convention center. If there is ANY event happening across the street, then the line will be out the door. To add to that, this Starbucks can't control inventory because of the drastic changes in traffic. I've been to this Starbucks way too many times only to see half of the food options. Service is adequate at best, but it's clear that the average young barista here has no desire to care. There is also a abnormal feeling I recieve here with the way that the homeless just stare at customers here, but that is something out of control. Lastly, I would assume that all of this is based off a few bad experiences, however, after the opening of a recent Starbucks in Long Beach traffic circle, I realised that there are better places to...

Waited just a little over a half an hour from 11pm to 11:32 pm 3/12/21 at this 24 hour location off the 91 right before Safaris Club drive going Eastbound.. It was real busy but worth the wait. Kudos to those 3 associates 2 girls and 1 guy hustling, and moving around with urgency taking, making, and handing out orders and most of all having to deal with either half drunk , or Kranky tired and grumpy Karen's or Darren's trying to get their fix and continue down or up the 91 freeway. You guys were awesome. I heard some rude customers in a couple of cars ahead of me who were very irrate about the wait but the 3 associates handled them professionally and like Champs. Did not catch their names but I hope corporate will give them some recognition with the time stamp I have provided. You guys are...