HOUSE OF LUCK THAI BBQ — Restaurant in Los Angeles

DO NOT EAT HERE!! A hair ball from a broom or something and yarn were found in my large pan of pad Thai that was ordered to serve the staff of my hospital. We placed a big order paying almost $400 so we called to tell them what we found as soon as we opened the pan! THEY TRIED TO SAY WE WERE LYING AND THAT THEY DONT USE YARN IN THEIR RESTAURANT. I sent a pic for proof then after 10mins of going back and forth, they finally agreed to remake the pan of pad Thai. As you can see in the pic, it is indeed hair. When I sent a coworker to pick up the new pan, THEY WERE RECORDED AND BOMBARDED AT THE DOOR SAYING "THIS ISNT HAIR" implying we were lying yet again! Also following my coworker to his car with their phone in his face recording him. DONT EAT HERE! With the way we were treated, we didn't even feel comfortable eating the new pan that was given to us believing they could've done something to it. There are many other Thai restaurants in the area that are...

I’ve been to this restaurant three times, but my most recent visit was very disappointing. When I asked about the total amount, the owner first told me it was because of tax and didn’t mention anything about a tip. However, when I used a calculator to show that the math didn’t add up, he seemed uncomfortable, went back to the register, and then said that “in America, you have to pay tips,” claiming the total already included both tax and tip.

The server on duty tonight didn’t even bring us water unless we asked, so I really don’t understand why a mandatory tip was added. Tips were completely optional during my first two visits, so it was surprising and frustrating to see it suddenly become required without notice. The food is already quite expensive, and this kind of unclear and inconsistent charge makes me not...

I highly recommend it, the cook is an outstanding food artist. The veggies always fresh, like the broccoli or the Chinese broccoli are so crunchy when you bite into them. Meat soft and tender, the fried shrimp rice 😋 Yum, my favorite, great slim noodles. Quick friendly service, the place is always shiny clean. They check on you from time to time without being either annoyed nor ignored, just the right amount of times and within reasonable timing in between checks. I've tried orange chicken, Mongolian beef plate, beef and broccoli, kung pow chicken, noodles with chicken, and I gotta say not been disappointed it's about the few places where I'm actually looking to be adventurous and order completely random plates, the latest one was the Chinese broccoli and was really tasty. Hats off to the chef.👏🏼👏🏼👏🏼...