I’ve always loved this bar and make a point to stop by every time I visit Milwaukee. The food is consistently great, and the service has always been excellent—until this past Saturday, October 12th at 10 PM. Unfortunately, what started as a fantastic evening turned into the worst experience I’ve ever had at a restaurant.

For most of the evening, our server, who had a man bun and Prada glasses, was wonderful—super friendly and attentive. As the place got busier, it became a bit harder to get his attention, which is understandable. After about 15 minutes, we just wanted to order one last beer and the check. Since our server seemed occupied, I politely flagged down another server, a balding man, and asked for a Spotted Cow and the check.

A couple of minutes later, our original server came back and asked if we needed anything, so I repeated my request, assuming the second server had asked him to follow up. However, when the balding server returned with the beer, he unexpectedly began yelling at me, using a barrage of obscenities. He aggressively questioned why I had ordered twice and used offensive and degrading language that left both me and my girlfriend stunned. We had only had a couple of drinks and were sober, simply enjoying a post-show meal, so to be treated in such a hostile manner was shocking.

What made the situation even more disheartening was that I’ve always loved this bar. The food that evening was, as always, excellent, and every other staff member we interacted with, including our original server and even the busboy, was professional and kind. This one interaction, however, completely overshadowed everything else.

In the end, I still left a 10% tip, though I normally would have left 20%, but I couldn’t after being treated so disrespectfully. I felt bad for our original server, but the behavior of the other server was completely unacceptable. I wanted to share this experience, especially for management’s awareness. If I owned this place, I would want to know if employees were treating long-time customers this way. As much as I’ve enjoyed coming here in the past, I’m not sure if I can bring myself to return after this incident.