Mariner Pizza — Restaurant in Myrtle Beach

I cant speak to the quality of the food as I haven't eaten it yet. However watch out for GIANT 11.5% sales tax hike cuz local ordinances. That being said, my complaint is solely (thus far) with the lady working with short hair. They had been testing an audio system to make calling order numbers for pick up easier, and when she called my number the sound cut out at the end. I went to pick up my order and politely informed her that "I was able to hear the first part when you called my order, but the end cut out and made a scratch like a record needle. I just wanted to let you know." She stared at me and said "oooook?" In a patronizing tone. I am sorry, but what? I went out of my way to try to engage you and assist you with something i actively watched you working on, and I am spoken to as if I am off base or crazy? What type of service attitude or general human decency or hospitality is that? It wasn't even busy, there were 3 orders. I was one of them. I guess whatever flies during peak season, I imagine, but I am honestly beyond offended at my treatment. I get it, sometimes we all have bad days. But that doesn't give you an excuse to dehumanize me. I enjoyed the open air deck and good classic rock playing at a respectable volume. It wasn't busy but if the upkeep to the outdoor dining area is consisten during busier times, it def scored "atmosphere" points for me. If I can update this further after I get my food eaten I will return to share the...

First we chose Mariner pizza because it was close and the menu on Google had amazing prices. Then we went to their website and saw the prices had increased. That was okay, though, so we called in an order anyway. Then the price was even higher than we thought, but we had a big order and we had already spent a lot of time getting our order together so we ordered anyway. I $&@! you not, their prices are literally 50% higher than what they had on their website. They advertise $13-$17 large pizzas on their own website, and they are actually $25. It’s extremely dishonest. The pizza was pretty mediocre too. I could have lived with that if I wasn’t paying what I would have paid to eat somewhere nice. But this isn’t nice. It’s mediocre at best. Don’t pay $60 for two mediocre pizzas. Go somewhere else. Also got our order wrong, so we paid for mediocre food that also wasn’t what we ordered. If I could go back and do it again, I’d pay cash, hand them half of what it cost, and apologize that I haven’t had time to update what I feel like paying for their food. Because that’s what they’re doing to you when they bait and switch you with their...

We are staying a 4 minute drive down the same road as this restaurant. We ordered from here on a Sunday and really enjoyed the food. The ordering process over the phone was smooth, the delivery quick, and the food was good and warm. We went to order from here again on Tuesday and the experience was HORRIBLE. The employee who answered the phone was delivered the worst costumer service I’ve probably ever received. I had to repeat the name of my complex and the street several times after waiting on hold so long it cycled back through and called them again. Then she told me she didn’t think they delivery there. I told her we had just had it delivered a couple of days prior and her response was, “Well I guess I wasn’t here.” I asked her if there was someone else she could confirm they delivered there from. She said yes and put the phone down and then picked it up and said they didn’t deliver there. I asked to speak with a manager and she said it was just her and another employee there and then she hung up on me. Whatever the reason for this terrible interaction, no excuse for a business to...