Al Taglio — Restaurant in Nashville-Davidson

Went to this place for lunch on Wednesday 6/26/24 while at The Music City Center for a conference. We stood in a long line for ~45 minutes. This place has to be this busy any time there are conferences, so I am confused as to why they were not prepared to handle the crowd. Someone then told us that online ordering was available. We ordered online and went to the pick-up window. The woman at the counter was visibly irritated and was loudly complaining that she got several online orders and can't make them with such a long line. She proceeded to ignore all the online orders until several guests ahead of us started complaining and then at that point, she started asking the staff to make the online orders. After another 15 minute wait, we finally received our food. Our break between conference sessions was 1.5 hours. We spent an hour waiting. After we got our food and sat down to eat. Our pizzas were so greasy and gross, we couldn't even eat them all. It was a total waste of time and money. I would recommend that you avoid this place like the plague. The conference center should definitely look into replacing this establishment with another restaurant that can actually keep pace with conference guests and produce food that is...

Al Taglio is a small pizza/sub/salad place on the end of Music city center. I've visited frequently when working and it's usually only 1-2 employees working no matter the time or day. If it's busy there is no backup employee, you'll end up waiting your whole lunch break. They have food in the display case and you tell them what you like, they go grab it out of the freezer, and heat it up. It's over priced for what you get and they need to train the employees better on how to take orders. There's supposed to be a line and you order at the display case but a lot of the times that doesn't happen, they just yell at you over the counter to get your attention and ask...

Customer Service awful. The cashier was talking to a co worker. The prepackaged food section was covered. Some came over and opened it for me. The salad was not very fresh and to make matters worse I sat outside to eat and a manager came out and asked me to give him back one packet of salad dressing. You are only allowed 2. There is not a sign posted that says this. It has been a few months since I dined here and it has always been a nice place for my midday meal. I did not see the gentleman who usually takes my pizza and salad order. The lack of professionalism and quality left me speechless. I...