We were in town for a medical convention this past week. If I could give you zero stars I would. Our service Maltese and my girlfriend's sweet mom were attacked by a larger dog in front of your bar. The dog knocked her over and pushed her to the ground trying to get our baby. As I picked our Maltese up I noticed a foul smell from where the dog had gotten her ear. We brought her in to old red took her to the bathroom to clean her up. Before we went into the bathroom your hostess asked if she was a service animal. We replied that she was. We also had her vest on!!! After we got her cleaned up we came out of the bathroom and a manager or security guard aggressively approached us. Asked if she was a service animal and what service she provides. We answered both questions. He then aggressively gets in our faces and asks for paperwork. I informed him that he was not allowed to ask for them. We would have been happy to show them if he wouldn't have been aggressive with us to begin with. He then follows us as we are leaving and continues to make nasty remarks and I 100% responded the same way back. Your bar is the only place we did not feel welcomed. Our company closed both old red and casa Rosa for our work event on Tuesday night. However we felt uncomfortable and unwelcome at old red so we stayed at casa Rosa. For a town that supports our military your staff definitely acted out of place and could have handled the situation better. We will be happy to provide her paperwork in a email. Maybe a training class on how to address situations like this!!! Do better Old Red!

Sincerely a Army Vet