The Valentine — Restaurant in Nashville-Davidson

Star 1: Lady bartenders were amazing. Star 2: Different floor levels with ok DJs. Stars 3-5: That one security guard. April 28-29 late Saturday early Sunday. We were having fun until this drunken girl almost ejected me from a bar stool where i was sitting (the stool literally tipped over and i had to jump off to catch myself from falling she bumped into me just that hard). Of course i was mad so i pushed her back (she and the guy she was with was so surprised). It took me to push her for her to apologize. We made up and so forth. She then spilled alcohol all down my sister’s back and it took my sister to turn around with a (😡) for her to apologize for her drunkenness AGAIN. The guy we were with was talking with him trying to convince him to apologize to my sister for letting her be so reckless and for him not watching her after the first incident (he was not drunk). Again they made up and we went about our business and dancing. A guy they were with (also drunk) came over and started dancing with them and almost spilled his beer on us but it hit the floor so at this point we asked the one sober guy to move his drunk friends to a place where there were less people (the booths or outside, somewhere he could watch them better). Then the drunken guy (as we were sitting and singing along to a song) purposely poured beer down my sisters back and she got upset, of course. I watch the guy do it with a smile that’s how i know it was purposely done. My sister told them that they needed to leave because of their recklessness and the guy (and another sober girl they were with) wasn’t watching out for their drunk friends. The guy that we were with agreed and tried to talk some since into the sober guy and next thing you know a security guard ( he told me his name was Jacob) are telling us that we need to leave because of my sisters attitude. We tried explain what happened (we were all calm but we had to talk loud because of the music) but he kept telling us that we needed to leave. We stared that the guys group also needed to leave and “Jacob” said that they were going to get handle. We were like “ok but ‘this is what happened’”. But I’m assuming “Jacob” started to get angry with us because we kept trying to explain the situation and started pushing my sister and the guy we were with. I stepped in front of “Jacob” and my sister to break it up and he pushed my arms out of the way and then pushed me in the back (i guess he thought i was trying him 🤦🏽‍♀️) but as we started to get away from “Jacob” more security guards came up so we tried to walk towards the back exit but people (the drunk and sober group) were in the way so we couldn’t move. Next thing you know “Jacob” pushes my sister by the face (so hard to buss her lip) the guy we were with jump in front of her to block him from touching her and “Jacob” grabs and pushes our guy by the throat while and hits him in the eye, the rest of the security guards are on him as well. My sister starts bawling outside the bar and the guy we were with was so angry. We were waiting for our ride outside and by the time he shows up the bar was closing. Guess who were the last people out of the club... the drunk and sober group. They didn’t get kicked out at all. They weren’t handled at all. The only reason this whole thing blew out of proportion was because of “Jacob”. He should be fired. (Pictured below is “Jacob”. He wouldn’t give me...

I only rate Valentine as a 1 star because I can't leave a comment without a rating. Valentine, please educate your security staff on a condition known as VERTIGO and let them know that everyone the State of Tennessee validates as "handicapped" isn't issued a card that they carry everywhere they go, especially when every other venue in the area respects these laws.

While visiting your venue recently I informed your security of the fact that I suffer from vertigo, and while I can walk UP stairs, going downstairs for me can be dangerous and the liability of a downstairs fall can be held accountable for the venue, which I'd never want to happen to any business or myself. I was very candid and open concerning my condition upon entry with the guard at the door the evening of 9/18/17, at which time I was told "YOU CAN'T RIDE THE ELEVATOR WITHOUT A HANDICAP CARD", however upon my departure I witnessed more than a handful of people who'd obviously not presented "handicap cards" to the security staff who were allowed to ride the elevator downstairs at the closing of the night. Granted, I'm completely fine with venue "regulars" and their VIP friends (which I was told could ride in the elevator because they had VIP cards/status...maybe these are the SPECIAL handicap cards the security team speaks of, I'm not sure). But when an individual who's obviously not intoxicated, by themselves, without an entourage, and is PLEADING with the head of your security staff (this is who I was told he was by the gentleman himself), that he can't even be escorted down the elevator because he didn't "look handicapped", I believe this is a problem that should be addressed and brought to someone's attention.

The security teams solution was 1) I was made to slide down the steps as if I were a toddler, 2) the head of security THEN came and decided to "rush me along" after being made to humiliate myself, followed by the ridiculing of other patrons that were allowed to remain on the premises after I was forced to leave, 3) when I didn't move fast enough, the initial entrance guard, the head of security, and 1 additional guard, were told to "pick me up and carry me out" because I was moving too slowly...at which point both my legs and only one of my arms were being carried, which threw my balance off even more and caused them to basically drop 1/4 of my upper body weight. Even after all of this had transpired, I remained cordial and attempted to shake all of the guards hands for their assistance for not tossing me down the stairs, as it seemed that was the logical choice in their heads at the time, and the guard I initially spoke with declined even that gentlemanly gesture.

Needless to say, though I've written this lengthy review regarding my treatment at Valentine, I do this solely to 1) inform future potential patrons that "you shouldn't go in there if you have a condition" (their securities words told to me, not my own), and 2) the Valentine managerial staff, investors, and owners should educate their security staff concerning patrons with special needs and how the state allots certain provisions for those individuals that suffer from them. I await someone's response in...

We went there last night for a girls not. Over half the bar was kicked out over the course of 4 hours. When we decided to go to that bar it was because of the band playing on the 1st floor. After waiting in line for probably 30 min. The manager sent us to the top floor. We went up to check it out, but unfortunately was not impressed. We decided to come back down and ask if he would care to seat us on the 1st floor and we didnt mind at all to wait. First he wanted us to go to the back of the line (which at that point had definitely exceeded a 30 min wait). I asked him If we could wait for the next available table he said there are all of these people wanting to be seated as well. He was extremely disrespectful and down right rude. As the night went on we had excellent waitress staff. The bouncer came over to a group of girls near me and told them they had to find a seat because their manager was about to come over and kick them out without a seat. (He was very friendly about it). But before he even walked away the manager came over and escorted them out. Did not even give them a change to sit down. This was a trend throughout the night.

The menu did not list prices which were concerning. My friend and I ordered vegas bombs (as a shot) we were charged $11 a piece for those apparently. The mixed drinks were about $11 too. Which was expected for those. We drank 5 vegas bombs, 5 mixed drinks and at $23 in food. We received a $160.50 bill. We were in shock. Between the two of us we split the bill equal ways, ($80.25 each) and left a $25 tip total. Before leaving, I ran to the bathroom, the manager was over there so... I asked "excuse me sir, would you mind if I got an itemized copy of my receipt?". He said "Where were you sitting Me: "I am sitting down here around the middle table." Him: "Well that doesnt tell me anything which floor". Me: "down here, the first floor" He was extremely rude with his tone of voice, I kept taking the high road to avoid any confrontation.

I received my bill and was charged a little over 20% for taxes. Which seemed unheard of. 2 weekends before that my husband and I had 19 drinks and spent $105 after tip... This place did not appear to be a good deal, and the manager was just rude.

Oh, and they required us to sit with 2 other people if we set downstairs. Then they left and 2 more people has to sit with us. Which surprised me with...