GoodFellas Pizzeria of L.I.C. — Restaurant in New York

In response to your snarky reply which seems to be a godawful habit of yours when it comes to every low review you get due to the fact that you don’t seem to take critical criticism on your service very well, you actually didn’t inform us on not being able to get a fresh pizza instead of the stale pizza on display the first time we arrived simply due to the fact that we initially ordered a whole pie the first time with no issue. The second time you had a horrible attitude because we as customers enjoyed your pizza and wanted to stop by a second time to once again get fresh pizza but this time not as a pie. So the fact that you’re lying is no where near professional. I’m not sure who trained you, but maybe there needs to be someone else in charge so that you guys can improve on your service skills. Not everybody likes stale pizza that sits there all day while flies roam in through your window and contaminate your food and spread bacteria they carry from surfaces they touch all throughout dirty New york. Like I said earlier, you guys stay on your phone until you get customers. I stand by that. The fact that you got upset by the truth shows me everything about the environment of your “job”. We’ve noticed because we walk past you guys frequently even when not buying pizza. No one has to be in human resources to critique your work. A regular civilian can recognize that clearly there’s a lot of improvement that needs to be done in this place to begin with. It’s just common sense. It seems like you’re lacking in that, but don’t worry, we’re here to teach you. We had a lot of experience in our careers to know what’s right from wrong in a work environment, but maybe that’s because we’re not working at raggedy pizza shops around the corner. A regular civilian can recognize that, but like I said, clearly there’s a lot of improvement that needs to be done in this raggedy pizza shop...

I've been here twice and overall the experience has been horrible. I'd seriously give this business 0 stars if I could. The owner is completely rude and classless. First visit, he shared with my fiancé and I, how he he was locked up on Rikers island, and how the neighborhood his pizza shop is in, is "gang infested." In addition, he did not wash his hands before preparing our food(salad, pizza) while constantly wiping his nose with his bare hands. Second (potential) visit, I called in to order and he answered, told me to wait(fine), however when he got back on the phone and I ordered, he told me my small pizza would take 1 hour to cook because he was "really busy." When he asked me if I still wanted the pizza, I asked my finance if an hour wait would be okay. In the process, the man belligerently said, "I guess you don't want it, you sound hesitant." And hung up on me. THE OWNER IS OBNOXIOUSLY RUDE AND WE WILL NO LONGER SUPPORT A BUSINESS THIS INCOMPETENT.

MAY I ADD TO THE RESPONSE OF THE OWNER: my fiancé nor I paid with a "fake 100." Why the dishonesty? Besides the fact, my fiancé works for NYPD so I'm pretty sure we're not that necligent. We don't use counterfeit money sweety. We get real money!!!! Our summer will be very...

First I want to say thank you for using fresh and not canned ingredients, it really makes the difference. Second, this is the deep dish pizza I have been looking for. I've been saying for years if someone could make a chicago style deep dish pizza but with NY ingredients and flavor it would probably be my favorite pizza ever, I grew up with thin crust pizza and always wanted thicker. It's not quite Chicago deep (which I've had both here and in Chicago) but the dough is delicious and I love it. One complaint, the pizza was a little undercooked, the guy making it seemed so apologetic that it took so long but a deep dish pizza is supposed to take a long time to cook. When he said 30 minutes I thought it sounded a bit quick and I see that I was right; I ended up heating it up a bit more at home. Next time (and there will be a next time) I'm going to ask for it to be cooked even longer and when it comes out I bet it will be...