NAYA — Restaurant in New York

I have seen this restaurant and heard about it but, this was my first time trying it. The fast casual Mediterranean place had a similar vibe and setup to Chipotle. I wasn't really given an option for what type of meal I wanted. They just took a bowl and then asked what rice and protein I wanted. The food was tasty and didn't leave my feeling stuffed. It was a good portion sized entree and I can see myself coming here oftenr I wasn't sure what to order and settled for a chicken shawarma bowl (I believe). The flavor profile was hard to place because everything was mixed up together. The staff didn't really speak English and they didn't seem to understand when I was asking them some questions.

I think the store was still in soft opening mode because I saw they had appetizers listed online but nothing in the store menu. I got this cheese phyllo and a falafel ball. They were both tasty but a bit dry. Thankfully I had asked for some sauces on the side and they were delicious...

I’ve seen people say this place is better than Cava so I thought I’d try it out. Let me just say, it is not better than Cava at all. This is my second time ordering from them. First time they delivered my food 30 minutes before the scheduled delivery time which caused my food to sit outside my door for 30 minutes because I wasn’t home. This time they messed up my order. I ordered what you see on the receipt and I didn’t get any cucumbers but what I did get was hummus even though I clearly didn’t ask for that. What if I was allergic to hummus? It takes an extra .02 seconds to read the order properly before making the food. Also, the lamb meatballs were hard, tough, and overcooked. Hard to chew. Cavas meatballs are much better and Cava in general is better...

Order online and avoid the people working there. They have no labels on their food and yell at you and you don't know the names of it. I've been in twice and had the same experience both times. One woman gave me a smaller portion of chicken coupled with a really nasty look simply because I didn't know which of the three types of chicken names it was. I had another woman make me wait simply because she didn't feel like serving me so she sat behind the counter pretending she didnt see me. I think I tried to be nice and that was my fault. You have to be New York rude to the workers here because...