Puffs Patties — Restaurant in New York

I wanted to visit Puffs when I saw it on David’s YouTube channel. When me and my family got there, the young Lady didn’t greet us, barely responded to us. Once the order was placed, my sister noticed the young lady using crumbled used dirty gloves from the counter. My sister asked if they were low on gloves, and a man came over and asked what’s the problem. We told him about the gloves and he said “did we see the glove touch the food”? Actually while he was still arguing, the girl was handling another customer patty with the same dirty gloves. He kept arguing saying that we wouldn’t do this to white people, and we don’t support our own black business. All because we brought it to his attention of reusing dirty gloves! Mr wrong n strong was very combative and asked the girl what my sister ordered so he can refund her. As a business person he should have used this as a learning opportunity for both of them! You have to be mindful when it comes to cleanliness and serving the public. He even went as far to say it was my 2nd time there - trying to validate his point and using me as a repeat customer. This was my first there. After waiting 20 plus minutes, and spending $55-the food was barely warm. The calaloo patty was really dry (seems to be spinach from a can) the pizza patty, and oxtail patty was disappointing as well. We end up throwing out the food. I didn’t come all the way to New York to get sick. I will definitely not be visiting this place again or recommend it to anyone!!! That grade...

Wanted to like this place and give a better review and rating, but bad customer service will absolutely ruin an experience. Walked in on a Saturday afternoon and were told that all patties were a 15 minute Wait. We said ok, no problem and were told to wait outside. 30+ minutes later, no patties. When asking how much longer for the wait, the person inside had an attitude and wasn’t giving a definitive answer. When they finally started fulfilling orders, there was no order to it. So people who came after us were getting served first, and it was complete chaos with multiple people getting upset. They allowed people to walk in and get food before they served the folks who had been waiting for 15-30 minutes. And the fact that they couldn’t have the decency to be pleasant or apologize was beyond disappointing. The 1 star is only because the spicy beef patty was good, even though the crust was thin and fell apart. But the oxtail empanada was a huge disappointment. A little tiny piece of oxtail and all breading. I really wanted to support a small, black owned business but cannot recommend this...

Another black-owned location in one day. Love it! We wanted patties and boy did we get it. Driving down Nostrand in BK not sure what we wanted to snack on. Literally spotted this pattie place as we drove by, parked then walked over to order. Apparently, the over load was a crowd favorite. It's an oxtail Jamaican pattie stuffed with macaroni and cheese then placed inside of coco bread. It was decent, the macaroni and cheese could have been better flavored to take it to the next level. Tasted more bland macaroni than the cheese. But overall the name definitely says it all. It was an entire meal. One is perfect to share. The pineapple lemonade was amazingly delicious.

We ordered two over load patties ($13 each), jerk chicken ($4), barbecue chicken pattie ($4, my fave) and two pineapple lemonade ($4 each). The BBQ chicken pattie was everything. Great portion of chicken and flavorful. I would have preferred just two of those honestly. Simple, not overwhelming and messy.

Definitely the most I've ever paid for patties, but nice small spot. Will return for a BBQ chicken pattie and...