Twin Lin's Garden — Restaurant in New York

I was feeling VERY hungry while waiting to pick my granddaughter up and so I noticed this Chinese restaurant. I walked inside and the atmosphere along with the poor lightning felt dreary. There was a male and a female on the right side and a young lady at the left. Since I first made contact with the female that was with the male on the right, I asked her for an order of spring rolls. She looked at me like she had no idea of what I was talking about. I then noticed that the young lady alone on the left heard me saying something, so she then asked me what I had said and so I repeated my order. She finished cooking whatever it was that she was cooking before I got there then proceeded to the freezer and took something out which I wasn't able to see. She then went to another spot, did something else and I'm wondering if she started my order or if she even heard me. The worse customer service ever!. I asked her how much more time did I have to wait for my order and she said 3 minutes. Being that I'm a person, that when I feel a funny vibe, I watch how long they take with an order along with other things. I finally get my spring rolls after 20 minutes of waiting, I now leave without first checking my food because it's now time to pick granddaughter up and when I take a look at the spring rolls, 😂😡 I was so upset and mind boggled that the spring rolls were as skinny as a carrot, 🥕 the thinness of the wrapping of it was like the thinness paper on earth and didn't taste like anything but a bit of ginger. I know that spring rolls can't be made as good as some of the Japanese cooks but please don't mess it up with selling GARBAGE! You should be ashamed of...

Ordered food @10pm an hour before they closed. After waiting the 20 min they said it would take I get there and good isn't made the owner said she was calling me for some reason. When I realized the food wasn't ready i thought maybe they decided not to make it because they couldn't reach me so I tried to leave but they told me to wait. I waited while they cooked my food in literally 5 min. I thought at the time maybe they were in the middle of the cooking when I arrived so I took it but when I got home it wasn't fully cooked. So I called them and they ignored my phone calls. I don't understand why you would risk giving your customers food poisoning for an extra $15 that's just stupid. Hope the owner or their kids read this and never...

If I could give zero stars I would. I've been ordering here for a while and while I do understand the $8 min if my order comes up to $7.85 after ordering two menu items and you refuse to deliver if I don't order more food is really disheartening. Which is sad because the ladies that always take my order for a few cents would always deliver my order and just charge me the $8 but the fact you are forcing me to order more food than what I wish to consume just for a 20 cent difference is disgusting and the man that answered the phone today was complete rude and condescending should be ashamed of...