THAI EAST FUSION — Restaurant in North Charleston

Two of us ate here last night and we won’t be going back or recommending this establishment. Both the food and service were horrible. We like to order one course at a time starting with appetizers, then soup, then entree and usually end with dessert. This way our courses never cross paths on the table leaving one to wait while we finish the previous dish. We typically spend over $70 when we visit a Thai restaurant which isn’t the most two people could spend, but it’s enough to make us loyal repeat customers if we like a place. Once the waitress found out we were ordering this way we were treated like we were an inconvenience instead of paying customers. Very cold and rude treatment was felt across our table. The Fresh Shrimp and Basil rolls weren’t wrapped tight and fell apart as they were being eaten which is a disappointment. They served them with a sweet peanut sauce and when we asked for a different sauce the waitress didn’t even seem interested in helping us with choices that might be similar to a sauce we described for her. I don’t know if she didn’t know how to handle this situation, or was just plain rude. Either way she could’ve at least faked being friendly and we would’ve been happier. The shrimp lettuce wraps were pretty good but then the soup reminded me of the bottom of the pot with an over abundance of bay leaves that had collected on the bottom. When we finally decided we would order an entree and the waitress came back to our table cold and rude, I finally asked her what did we do wrong to offend her. I said “you have seemed cold and uninterested in us since we first ordered different than most customers might order”. I reminded her that we did in fact explain to her this would be how we ordered when we first started out. We opted out of spending any more time or money here and didn’t order entrees. We just paid our tab only to leave and eat at a different Thai restaurant. When we first walked up to the door at Thai East Fusion I pointed out to my spouse that no one else was inside on a Saturday night and hoped this wasn’t a bad sign. Now I know I should’ve taken this bad sign and ran with it. Definitely a Saturday night downer. Good thing for the other establishment because we we able to go home with a smile after the big let down at Thai...

I wish I could give zero stars.I ordered chicken red curry for today . I’m used to eating authentic curry; so I kindly asked to not have babycorn, egggplant, and chestnuts in it. I placed my order over the phone and the cashier repeated it back correctly. I paid with cash assuming my order was made correctly , it wasn’t until I got home when I realized it had chestnuts.I immediately called and politely asked for and refund if I brought the food back. The cashier said it would be fine. When I arrived the cook was waiting at the counter. The cook quickly opened the bag and began speaking her native language aggressively! She was apparently mad and I assume was trying to convince the other employees that I had ate some of the food ( I only ate one egg roll on the way home). So I kindly asked the English speaking cashier if there was problem and she insisted it wasn’t. The cook returned to the kitchen and began arguing with the manager. I felt really uncomfortable and frustrated. Not once did the manager come and speak to me. This whole experience was unprofessional and could have been handled better! So I decided to leave. I didn’t get my money back which is the only thing they cared about!Customer service should be the main focus. Don’t WASTE you’re time with this place!!!There are plenty of authentic Thai restaurants in Charleston that value their customers, instead of just testing them...

was in town and wanted to try a Thai Restaurant out... Let me start this off by saying.. DO NOT GO HERE!! no Staff was working on a Saturday.. the lady taking the order didn't understand half of what we order... the Boba Tea taste like no Boba tea I have ever had... she brought out the wrong entrée of food and then try to ask if we will just take it and substitute it for our other entrée. Ended up charging us for the wrong food that she brought out... We ask for Siracha sauce and she brought out cut up cilantro because she didn't understand and we got charge for the cilantro and we ask and she said it is only $2 is cheap anyway. The Sapparo Beer was Warm as it could be and she would not swap them out for cold ones in the fridge.. the AC was hardly on and everyone was sweating.... I can keep on going with more terrible services but DO NOT Attend this restaurant... FOR the price they are charging for these plate of foods... it is not up to the...