Food was great, service was beyond horrible.
The hostess made sure to tell us we could have a table only if we could be out of the restaurant at a certain time. One hour from our arrival time.
Our table was not served water until after beers had been spilled across the table/served and our dinner order taken. The server even mentioned how it was not their job to do water service.
The server took Goverment Issued ID's away from our table to be viewed by a manager. It is a Federal Law that you cannot remove an ID from the citizen. Could have easily brought a manager over to check the ID's at the table as every other establishment follows.
The server spilled multiple beers and refused to compensate for their spills. We were never given any assistance in the cleanup of the beer spills. An extra napkin would have been nice.
After all of this ridiculousness the server never came back to the table except to collect the bill.
Would highly recommend takeout as the food is amazing. Very unprofessional and rude staff.
Highly recommend training staff members that have been employed with Windy Ridge Cafe for over a year on basic customer service and food service.
Very disappointing as Windy Ridge had been highly...
Read moreWe thought we would try the outdoor patio and it started off good, however eventually the bees took over our dinner and our evening experience was quit disappointing. This was not the fault of the restuarant but that is not why I gave a lower review of this place. The menu is simple and yet everything was priced higher than expected. We were thinking the food must be well worth the price. Let's see... When my daughter orders a $20 hamburger and added bacon to it for an additional amount, I would have expected something more. Then my wife and I ordered the steak - so disappointing. Although I will admit it that the brussel sprouts that came with the steak were delicious. My son had the bowl of baked macaroni and honestly I wasn't impressed. Lastly, the service was good however just as were done with our meal and the waitress brings us our bill, we ask if she could split the bill. She came back 20 minutes later only to drop the bills off. Didn't stick around to see if we were ready, nor took any of our plates away. So we waited... Finally after another 20 minutes of not seeing our waitress, we got up and went inside to pay. Conclusion... we won't be going back to...
Read moreBad food and bad service. I don't understand the good reviews on this place. I went based on the reviews and was extremely disappointed. I got the almond trout with grits. It was bland and cold. The dish looked like someone threw it up. The grits were dry and clumpy, and the fish looked like someone just threw a handful of almonds, green beans, and cherry tomatoes on it. Others in our group got a burger and some chicken dish and were equally disappointed. Hoping to end the meal better, I got the bread pudding. It was just as bad. It was extremely dry and had very little flavor or even sweetness. There was no sauce on it to speak of. The meager scoop of vanilla ice cream was the only decent part. Our waiter took 15 minutes to come to our table initially. Then we didn't see him again until we asked someone else to find him so we could get water refills and dessert. To end the evening, we didn't get a check. The waiter just told us the amount and asked for our card. To make matters worse, the restaurant smelled like gas stove fumes the whole time....
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