Chipotle Mexican Grill — Restaurant in Rancho Cucamonga

My husband and I came in for chipotle on January 7th 2024 around 2PM. The women who served us our food was extremely kind and took extra time and care on our order. When she was done making our bowls she called out a girl from the back to ring us up. The girl who came out from the back had a pink bow tied to her hat and had eyelashes that looked like she had a broom attached to her eyelids The girl was extremely aggressive and threw our bag of chips at us. She also made us feel like we were unconvincing her when we asked for a side of queso which caused her to have to cancel our transaction and start again. We apologized to her and she was unamused. She’s definitely someone that needs to be kept...

I just wanted to thank the two girls who were working behind the counter when it suddenly got swamped. They got through the line quickly, no mistakes, professionally and in a really upbeat and friendly manor. In an often thankless industry, I was very pleased to get great service when there were so many other customers present. I wish I had seen what their name tags said so I could mention them specifically, but their grace under pressure was so outstanding it made my visit wonderful. I don't think I could have handled so many customers so fast with a smile on my face like that while I was in food service, so thank you.

The restaurant itself was clean, and the food was as great as I...

I hope management sees this and fixes this issue I ordered through doordash to pickup my order during my lunch break, I get a notification stating my food should be ready (photo attached) I asked the girl in the front and she just told me to wait, the white girl next to her told me 10 mins later that their system is messed up and cant give us our orders and if we wanted food to get in line. I had to leave hungry, in a rush from here. This was truly unacceptable even customers who were eating said”damn thats so messed up” as I walked out empty handed. Ive got in comtact with doordash asking for a refund. This could have been handled way better. Disappointed and left frustrated...