Incredibly hostile hostess, and racist server, paired with supermarket-quality sushi rolls (which have gone down from designer sushi to mush questionable mess just over the past ten years).

How would you feel, if, after succeeding in making a reservation online (because staff here does not stoop to picking up the phone... ever) - you showed up and the hostess, by means of greeting you, instead of "hello", would inform you that you are to clear your table by 9 pm, as they have other customers coming? (Spoiler alert - when we cleared the premises after 45 minutes, it was half-empty, and the hostess was lurking behind the curtain by the front desk, unable to give an intelligent answer as to where all the patrons have gone.

What if your server, during drinks order, informed you that "your accents are very charming but thick, and I can't understand them". (Somehow, in the past 25 years, my co-workers, my neighbors, my family - have no challenge understanding me asking "what is the country of origin of this wine?" - but a 20-something, cute as a button, server could not. Nor could she understand what my friends were saying. Oh yes - must have been all of our thick accents. So rare in Seattle. So... "charming") With that warm welcome from the hostess and the server, we proceeded to enjoy same orders we used to make 5, 10, and even 15 years ago - just a few signature rolls Umi used to be famous for. Apparently, not any more. Mushy rice. Fake crab. Invisible scallop. All that goodness that looked like porridge in all versions of the rolls.

What a horrible, hostile, racist, entitled bunch is running this place now. What a shame.