The Baked Bear — Restaurant in South Lake Tahoe

Concerning place to eat at during covid. Skip to very end for the most concerning issues this business has. -called and they told me they close at 12am. Showed up at 11:45pm and I had to argued with worker to serve me. -worker's friend was loitering in lobby. -only 2 types of cookies available. -music was extremely loud and couldn't properly communicate with worker. -worker didn't take the time to finish order. -asked to have it hot pressed and worker refused because she had already turned off machine and since she didn't take the time to finish my order she had already put whipped cream on it. The worst two things that happened were 1)she DIDN'T have a MASK on while talking directly over scooping my ice cream. I told her to put it on. She did, but not without rolling her eyes first, of course. 2) there was a DUST PAN on the counter. She literally moved it in front of me to place my food. I will be calling the health authority. I am sick of the virus peaking and people like this worker make it difficult to get back to...

I was very excited to try a gluten free ice cream sandwich at the Baked Bear and was extremely disappointed when they didn’t have any gluten free cookies of either type because “they have to be cooked on a separate tray.” Duh!? I wouldn’t be that upset had they simply run out of gluten free cookies, but the implication was making gluten free was too much work. We went on a Saturday, at 3pm, and it was 80 degrees out, so it wasn’t a low demand time or anything like that. Don’t put gluten free on your menu if you can’t bother to actually make the gluten free cookies when that is literally your business….. Additionally, they scooped my son’s ice cream into an upcharged waffle cone because they “were out of normal cones.” My wife had already paid and there was no mention of the upcharge they just decided for me. Pretty terrible service all in all and was a bad enough experience I am leaving a review....

Stopped in for dessert and even at 45 minutes to close The Baked Bear was still busy. Not a long wait for the chosen frozen concoction to be brought to life. This evening: Chocolate Chip cookies served as the medium from "Step 1" to hold the selected BlackBerry Crumble ice cream from "Step 2. We chose to forego "Step 3" for this evening, no toppings or hot presses (Step 4) on our ice cream sandwich this evening! 😁

Overall it was an experience with doing while in South Lake Tahoe. Cookies are all made in-house and daily. And if the base of the chocolate chip cookie is used as the bar: there are expectations to be met by the other 19 different cookies and brownies on offer at this time. Currently, there are 13 different ice cream options available. Something to try and meet as many people's tastes as possible!

It is nice to see the variety of options available to meet different...