Portside — Restaurant in Stillwater

VIOLENT SECURITY TO A PREGNANT DD. My husband and I used to frequent portside pre-covid and always had an amazing time. However, our experience a couple Saturday nights ago was far from great. We brought my husbands siblings and their partners to celebrate a 21st birthday. I cannot even explain how uncomfortable the atmosphere was with the amount of security there is now, with a security person being about every 5ft around the whole dance floor and throughout bar. I am not saying that we were trying to do anything bad or anything but we wanted to have fun not be watched like hawks. We could get over this; however a family member of mine was grabbed mid- stream going to the bathroom by a security member for vaping (not a terrible offense that could of been a warning). He should not of done that and was kicked out. We were unaware of this situation and proceeded to go out to get him, thinking he needed a break.

We attempted to go back in and got through the first two security check-points!!! My BIL (who was kicked out) and another BIL (not kicked out) made it to the top of the stairs where they were met with hands on the back of there necks and screaming in their faces. The security was immediately violent and continued to be the whole incident. Our family proceeded to say we will leave (REPEATEDLY WITH HANDS UP). My BIL (who was not kicked out) should not be of been touched to begin with as well as my BIL (who was kicked out) should not have been touched just calmly asked to leave. They than flocked about 8 security people, pushing my family down the stairs, grabbing my pregnant SIL around her waist (our DD, who we had to drag out to the bars so we didn't have to pay for an uber) and yelling derogative terms at them. You may ask where was I in all of this??? I was at the bottom of the stairs watching the whole thing SOBER as I have a little one at home and was thinking about him. I was able to watch the whole incident and can confirm Portside security used EXCESSIVE force without trying to mitigate with reason from the beginning. At one point, there was 3 security members on our 100 lb. family friend, one even having their arms around his throat choking him. This was followed by the security testing my family to "bring it" and "lets go" insisting to fight once outside. While my family was so upset mostly that security had touched my pregnant SIL my family followed with the screaming saying that she is pregnant and they had no reason to be attempting to harm her or use physical force on her. WHEN SHE HADNT EVEN BEEN KICKED OUT PRIOR!!!! We all walked away just in shock of what happened.

My family was so distraught and could not believe that this happened on my SIL's birthday.

I have tried to contact the establishment and they have not answered messages, emails or phone calls as their mailbox is full.

We will never be going back there and portside is definitely not the same as it used to be. We are very disgusted with this behavior and will let everyone know to never go there.

I do want to say that I understand my BIL trying to get back in after being kicked out was not right; however, he was not drunk or belligerent during any of this conflict and could of been asked...

We had our wedding there on August 19th, 2022. It had been down pouring while myself, my husband and our bridal party were taking photos(outside) so we entered the facility an hour early to take shelter and dry off. We asked one of the faculty if we were ok doing so, and by how soaked we all were, they kindly said of course. The owner, Heidi came in around 30 minutes later and scorned me(the bride) in front of all my guests saying she didn’t have the bar ready and no one was allowed in portside. I pointed outside and explained our situation thinking there would be some empathy and she was reluctant to let us stay, but agreed on the condition that no guests were allowed to order anything from the bar- not even water. She continued saying throughout the night to me that “this is why I don’t do weddings”. There were multiple times that she was rude to my guests, making it known that she was unhappy with agreeing to a wedding. The embarrassment I felt as she scolded me multiple times for multiple things straight out in the open was astounding. My guests even took it upon themselves to check in on me and vouch for me in moments where she was belittling me in front of all of my wedding party, and that should say something in and of itself. The fact that she didn’t pull me aside to quietly and calmly explain her frustrations blew my mind. We gave them thousands of dollars to throw a mico- wedding, and the accommodations made for us were sub-par at best. The venue is gorgeous, but working with Heidi and the bar manager on the whole wedding was absolutely horrible. Every question I had prior to the wedding had answers like “oh that would be a good question for John” so I’d text John(bar manager) and he would tell me to ask Heidi, and so on. Or I’d barely even get responses back at all, for weeks. They did make accommodations for us to have the wedding inside the venue the day before because we saw the radar and an outside wedding was not an option at that time. They said yes but let us know we would have to move all of the tables and chairs afterwards to prepare for the dinner. That was kind of them and I do give them credit for that. Also the dinner was really good, so props to them for that. Everything else was truly the worst collaboration I’ve ever experienced, I do not recommend having a wedding here. The way she made me feel on our big day was horrible and how she treated guests was unacceptable. If I could give this a vigorous thumbs down I...

Was up on rooftop deck for a couple hours Friday eve. We were told deck was closing and would have to go downstairs. Went downstairs ordered another round after we received our drinks. I personally was not drinking, bouncer ( Patrick Swayze wannabe) came over to our table saying I need to see everyone's ID. My wife and I are in our 60's ,my son who is 29 did not have his ID. He said we need to leave immediately. I explained to him that we had been being served for the last 2hrs and if they wanted us to leave immediately they could refund our drinks. He copped a big attitude told us to drink them as fast as we could and get the hell out. Totally rude behavior from one individual. As you can see by my reviews I have only ever given One review that was not all 5 stars but I will naked it a point to be sure everyone knows not to spend any money here. In fact on our way out crossing the street there was a group of five couples about our age asking how it was in there. I explained don't bother totally rude bouncer. They went back to the ...