I’ve been going to this spot religiously for years! I’ve ordered it at least 50 times on DoorDash in addition to visiting it almost weekly as I live in the oceanfront. I love this spot! All my friends and family know it’s my number one recommendation.
Recently I had a situation there that was appalling and ensured I won’t be back.
When my friend and I came in the bartender started off a little rude. When we tried to order at the bar she said when you’re ready to order I’ll take you at the register- meaning we needed to get out of our seats and stand at the iPad for some reason when the place was empty? Honestly that was a totally fine and understand if that’s her preference. Since we didn’t feel comfortable around her since she was being kind of rude, we went and sat at the tables. This is actually the first time I didn’t sit at the bar.
My friend and I order food and mimosas. We had to wait a long time for one more round of mimosas because the bartender was in the back talking. When we got our second round, unfortunately I accidentally elbowed my friends mimosa and knocked it over.
I came and asked for napkins which she handed to me. After I cleaned up the mess, I came to the bar and apologized saying “I’m super sorry but I accidentally knocked this over and now my friends wearing it. Is there any chance we can get another one?” In response she gave me the DIRTIEST look. She didn’t even say anything just stared at me. I asked her what’s up and she goes “well technically that was your fault so you should have to pay for it” in an extremely rude tone. I told her of course that’s no problem the mimosas are $3….
Her tone really set me back, also she never offered us once to help us clean up or anything for my friend who was covered in her drink. I told her that I felt like she was being rude and I was disappointed in our service and she said “well I don’t have to serve you.”
So I told her that’s fine since I’m a customer why would I want to spend money here then and she said okay great. She stormed into the back very theatrically. We were finishing our food and when she came back I asked to speak to the manager.
Long story short, that was also a bad experience. Manager was very unapologetic and aloof, he said it sounds like a miscommunication and defended the employee. There was no miscommunication she was blatantly rude. She came out and stood right next to him behind the bar shaking her head profusely. He asked if there was something I wanted to do to correct the situation, and I told him at this point she’s standing right there and making me uncomfortable so I don’t know what can be done and he didn’t seem to care.
Very disappointing as I was genuinely a regular and supporter and I won’t want to dine here again since this is how they treat their customers. Mind you over the years I’ve had mistakes on my orders but I’ve never once complained because I supported...
Read moreStay away if you’re immunocompromised
I want to put a disclaimer that I’m hesitantly writing this review. I love Zeke’s, and I’ve been coming here for years now. I don’t want to get anyone in trouble, and I don’t want to negatively affect its business. That’s not my intention in writing this, I just feel morally obligated to. Recently, I was in Zeke’s picking up food and I heard a few employees discussing with a friend (couldn’t tell if this was someone visiting or another another employee on their way out) talking about their plans to hang out with friends later that night. Given the situation, that concerns me to hear at a restaurant that I’m getting food from. Obviously, I don’t know the whole story - they could all be living together, or maybe the party they were talking about was just amongst work friends who were already exposed to one another. But if that wasn’t the case, I felt like I should let people know. In times like these, we are putting a huge amount of trust in our local businesses to do the right thing in order to support them and ensure they make it through the pandemic. I’m sad because I feel like that trust was broken. My grandpa is immunocompromised and we see him a lot, so what I do and who I come in to contact with matters a lot, as I’m sure it does for many other people. I would hate to become complacent in the spread of this virus by not sharing this. As I said, Zeke’s is one of my favorite places, but sadly, I probably won’t be back until this whole thing blows over and the virus is no...
Read moreFirst visit here. My first impression is that the food was over hyped in the reviews. I thought I'd start safe and get an O.G. Poke bowl with white rice. It was a decent sized bowl with some nice little chunks of tuna. The top of the bowl was great but by the time I got to the bottom it was a soy sauce drenched mess. I couldn't finish it because it was just too salty. I even poured some of the sauce out but the tuna and rice had already absorbed so much of it.
I got my daughter an acai bowl and she had a hard time finishing it. I thought maybe she is just full but I had a bite and it was so bland and watery. She forgot to order hers without granola so I got a second bowl without it. The one without granola was really bad. That acai has zero flavor. I mean please blend a banana in or something. The one with the granola I ended up eating but there is just a ton of granola! Fair warning that you will get granola in EVERY bite. That one was slightly better. A thicker, blended (they did have acai and peanut butter but another option would have been ideal) acai base would have been nice.
The service was ok. Host was nice enough and the food didn't take too long. I visited while they were pretty empty so we opted to dine in.
Overall, I probably won't visit again unless someone I know convinces me that I should give it another try or has a recommendation. I'm sure there are good menu options and the community seems to love it enough to go back but I'd rather spend my money at other places...
Read more