My first surprise was that this was more a sunset party cruise rather than the dinner cruise we expected. That is my mistake in making the reservation.
As a two hour party cruise it was good with a host pumping up the energy and lots of people getting in the mood and dancing. And the natural beauty of the harbor as well as the people watching can’t be denied.
The food was a bit disappointing again based on my expectation of a dinner cruise rather than a focus on the party.
The worst part though was up selling and ultimately price gouging. We started with a “deal” of 2 for the price of 1, $70 for 2 people. However as soon as we checked in we were up sold $50 to get priority boarding and 6 tickets each for upgraded drinks. Then once we were underway and had a couple drinks in us and were getting into the party “Pancho Guacamole” the premium Tequila salesman hit us up to do a round with him. Again my mistake, but now he is getting my card for another $70, but we are having fun so I tip him $10. The next round he says in on him, so I’m happy our $40 shots are now $20 shots, from a $150 bottle of Tequila. Then he seeks us out when we went to the lower deck and pushes for us to do another round, but this time we pay for his drink, so $105 and a $5 tip. He tells us next round is on him. Still having fun, but not as much and he explains that he is also the security on board to deal with trouble makers. He finds us again on the top deck and we do a round of the nice, but not as good Tequila ($12 shots) which we think is in him, but suddenly he says that I need to pay again. I’m not happy since he said next was on him, but so be it we want to be reasonable and have fun.
However when he rings it up, the charge is for $220 US not MX. I am now upset and say, no way. He says what will you pay? I figure $100 since that would cover the two rounds that he claimed were on him, so I am being reasonable even if feeling a bit abused.
He holds my credit card while he gets his “manager” to cancel the charge. They eventually come back and the manager cancels the $220 and charges me $100.
So we are now $340 over the $70 all inclusive “deal” we had. $410 all in.
In retrospect, the $50 upgrade was probably worth it. Be warned and avoid Pancho Guacamole once you’re under way. He is closer to Pancho Villa than sweet Guacamole. I didn’t mean to choose the Pirate cruise, but it was closer to that than the dinner cruise I...
Read moreI truly wish I could give this company negative stars… what a horrendous experience from the start to the end (but our end ended VERY quickly) We were a group of 5 that were booked to go out on a Sunday and told there was so much room to sit by the Cabo escapes crew. By the time we got on the boat the overhead announcer said everyone had to share their seats with other to make everyone fit. As we approached multiple tables asking for a seat, people were rolling their eyes, or telling us they had people coming and would not allow us to sit. When we went to the coordinator of the trip that was on the boat he was “shocked” there was no seating and everyone was saying no, so we asked him to walk around with us to see how people would not allow us to sit, and he refused. A lovely paramedic that wasn’t even working for the company heard us voice our complaint and took us back to the check in desk to hopefully get a Refund and the clerk for Cabo escapes told us we would be considered a “no show” and kept saying “wow they’re not even sold out I’m surprised you can’t find seats” and, yet again, we asked the Cabo escapes rep to come on the boat and see what we were talking about and he said no and we would need to call the company we booked to get a refund. Not to mention, while booking at our resort it said “we can only fit 5 more people not 6” (we had 6 originally and one backed out) but yet when approaching the check in for the Cabo escapes he said “there was plenty of room and they were not booked up yet” so there was a clear disconnect with this company
All in all, I’m extremely disappointed with the whole boat situation, the way the company handled the complaint and it ended up costing us a...
Read moreBooking was very confusing. We attended a Timeshare seminar and was awarded a voucher for 2 to a sunset cruise. The brochure we were given was for Oceanus, but when we booked it was for Cabo Escape. Glad everyone was able to sort it out. The cost on the brochure was $65 per person for a sunset cruise out to the arch and around the coast and back. It included an open bar and a Mexican dinner.
The Mexican dinner, was chicken and beef fajitas, with rice, beans, veggies, and tortillas. The food was solid, nothing amazing. If we had paid for the cruise it would have been a let down, but since it was technically free it was decent. As far as the drinks, when you first arrive you are handed a glass of their punch. Once the boat starts moving, they bring out chips and salsa and you can order drinks from the waiter. The waiters are actually top notch and bring you your drinks immediately. You can get any kind of beer or a selection of mixed drinks. They had pina coladas that were good. They also, did FREE shots, but they have to pour it directly into your mouth. However, you can pay for premium liquor at about 4 bucks a shot.
The views from the boat were beautiful. They wait by the Arch for a long time to take plenty of pictures. They have a professional photographer on board, but they give you free reign to take as many selfies as your heart desires.
Once it gets dark the whole upstairs turns into a mini club. If you've been drinking the punch or the shots, this is a blast.
Overall, the whole cruise was 2 hrs and the service was...
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