J. Erik Jonsson Central Library — Attraction in Dallas

The J. Erik Jonsson Central Library in Dallas is truly a hidden gem that deserves much more recognition than it currently receives in travel guides and videos. Tucked away in the heart of the city, this library offers a unique and enriching experience that goes beyond the typical tourist destinations.

Upon entering the library, visitors are greeted by an impressive collection of books, captivating pictures, and historical artefacts, including a noteworthy copy of the Declaration of Independence. The atmosphere exudes a sense of knowledge and history, making it an ideal place for both book enthusiasts and history buffs.

What sets this library apart, however, is not just its extensive collection but the exceptional assistance provided by its dedicated staff. In particular, I had the pleasure of meeting Robyn, one of the librarians, who went above and beyond to make my visit memorable.

Robyn's passion for the library and her commitment to helping visitors shines through. Upon learning that I was a visitor, she took the initiative to create a personalized plan for me, recommending not only must-see attractions within the library but also suggesting other hidden gems in Dallas that I wouldn't have discovered otherwise.

Her recommendations were nothing short of amazing, and my day in Dallas was transformed into a delightful adventure, thanks to Robyn's insightful suggestions. We ended up spending 5-6 hours exploring the places she recommended, and each one was a unique and enriching experience.

In addition to the library's impressive collection, it's the people like Robyn who truly make it a standout destination. Her warmth, knowledge, and genuine interest in ensuring visitors have a fantastic time in Dallas are commendable. Robyn's dedication reflects the library's commitment to fostering a welcoming and informative environment for all.

To anyone visiting Dallas, the J. Erik Jonsson Central Library is a must-visit, and I highly recommend seeking out Robyn for guidance. It's not just a library; it's a curated journey through literature, history, and the best recommendations Dallas has to offer. Kudos to Robyn and the entire team for making my visit an unforgettable experience. Keep up the...

In the last few weeks, suddenly this library refuses to do any research. For over a decade they did research for me. Suddenly when I asked them to research local laws, all of the sudden this library refused to do any over the phone research about anything. They now insist on one week drawn out appointments. I am busy and I don't have time for red tape. Today I called in. A woman named Alyssa demanded to know all details of what I wanted. Then refused to transfer me telling me that she would research it over the phone for me. Then she said I should come into the library to do the research myself. I told her I don't want to commute to the library and go through the hassle. She continued to tell me that she would research the topic while on the phone with me. Then 5 seconds later for no reason she tells me our conversation is over and tells me to hang up. I don't appreciate all the run around and disrespectful mind games. She also refused to let me speak to any supervisor. Alyssa is on a power trip. Who blocks chain of command complaints. Then Alyssa maliciously went to her management and told them to block all my calls. So instead of her manager resolving my complaint she blocks my number and hangs up. These people should be sued for civil rights violations. They should be put out of business. Unfortunately because they are government employees they get to work covertly abusing people equal access to the library. They also refuse to answer and emailed research questions preceding this incident. When in their library they just give the run around sending me all over the floors for no good reason plus they have a hostile tone. This is why government employees should be checked more often for accountability and quality. These people do anything they want funded by tax payers. There is no one to complain to about their...

The best thing downtown Dallas has going for itself. The staff is kind and respectful to everyone, college students, moms with kids, senior citizens, and most of all, the homeless population. The rest of downtown Dallas should take notes. When you treat people like they are invisible, less than human, and disrespectfully, you are conditioning them to be exactly what you see. When a group of people has to struggle for basic needs, like the ability to be warm and safe from harm, a space to use the restroom and shower, enough to eat, and a job doing something productive. These people were not hatched on the streets of your city. Something brought them there. Whether that is the skyrocketing rates of rental properties, the record setting inflation, job loss, covid, death of a family member, mental health issues not properly treated, domestic violence, and issues with substance abuse. When downtown fails to provide a set off public restrooms and showers, and makes it a point to let them know that wherever they are, they aren't wanted, you are stripping away their dignity and humanity. I have watched the citizens of downtown Dallas, step around puddles of piss, and pretend not to see someone sleeping on top of a cardboard box. For one of the richest cities in America, surely you...