The Escape Game Gatlinburg — Attraction in Gatlinburg

I work at an escape room in Maryland and love checking out other rooms. I loved the experience playing here! We played the Heist. Our gamemaster was Jo and they were absolutely lovely. Very kind and energetic. Overall just gave off such a kind energy of someone to be around! I didn’t read the website fully first which meant I didn’t know it was an experience you may play with other people. Otherwise you need to book all (I think eight) time slots for your party. That’s on me though, I didn’t read. I’m glad I took the risk to. I might not have come here if I knew it wasn’t just my friend and I. But I ended up loving the experience and am glad I tried playing with other people. It’s a different sort of game experience but I’m glad I took the time to get to. My friend and I still had a lovely time. I love that they design the rooms using a variety of puzzles. They force you think think outside the box how to solve things rather than some rooms which make an incredibly linear “this to this to this” approach. The puzzles are well thought out. They are difficult without being confusing to the point of frustrating. I think playing with strangers lends itself to the experience sometimes being a luck of the draw if you have good teammates. We were fortunate to. The one thing I would have liked to see was group consensus before asking for a hint. If one person presses the button we got a hint - rather than I have played before where folks need to agree before the gamemaster gives one. I liked it because it forced us to communicate better. Because we came in not knowing one another, it feels easier for another group doing their own thing to make the executive call to. Our group did play well together otherwise though. There was enough variety going on in the room that we could work together on some things yet we could also discover things on our own. It never felt like one person domineered the puzzles in that way. There was enough variety in how to solve puzzles and the kind of puzzles that it took us all doing different things to have a coherent overall picture of what to do. It was well designed for people to come Together to solve. Would definitely recommend anyone...

I cannot say enough good things about how much I enjoyed my time here. Every single person was AMAZING. It’s rare nowadays to find a crew of people that you can tell like their job by how they act and present themselves. My wife and I played 5 games there and got to meet all the wonderful people that worked that day from 2pm-8pm (Saturday 7/16/25 afternoon and Sunday afternoon/evening 7/17/25-for reference to the owner so hopefully you give them some acknowledgment). They ended our night surprising us with this HAND DRAWN card, “Super Fans” lanyards and other ridiculously cool gifts. They had it laid out for us in the last room of the last game we were playing, so when we entered the room it surprised us. Just the well thought out and heartfelt gesture was completely above and beyond anything we expected. They didn’t have to do that. In fact if they didn’t we would’ve never known the difference. For that fact, it just shows how much they care.

To anyone thinking about doing this: DO IT!

To everyone we met today: This was the first time in 4 years my wife and I were able to take a trip by ourselves. You guys alone made this trip worthwhile. We felt seen, cared for and never just a customer. Thank you for the endless support and patience with all of our need for clues… what seemed like every 3-10 minutes 😂. Everyone on this card and those that might have left before we finished our last game, thank you truly. My hope is that every Escape Game location has people just like you all, but those will be very big shoes to fill.

To the owner: Every one of your people at this Gatlinburg location needs flowers, cards, acknowledgement, promotions and pay raises immediately. ASAP. You had an eye for talent when you found these people.

We thank you. We love you. Awesome cannot even begin to describe you each and every one of you.

Hopefully next time we have an opportunity to get away we see you again. The only thing I regret is that this review only allows us to rate 5 stars because this deserves WAY more stars...

Our experience at The Escape Game Gatlinburg was an absolute blast! My husband and I decided to try our hand at a room called "Special Ops: Mysterious Market," and we were so impressed with the entire experience. From the moment we entered, we were immersed in the theming—it was clear that a lot of thought and effort went into creating a truly engaging atmosphere. The puzzles were challenging but incredibly fun, and we felt like we were part of an exciting mission the whole time.

The room itself was designed so well, with intricate details that made it feel like we were really in a mysterious market. We managed to successfully complete the game, which was a huge win for us! The satisfaction of cracking the code and escaping was definitely worth the effort.

We were even tempted to go back for a second game while still in Gatlinburg, but unfortunately, time wasn’t on our side. We left with a sense of accomplishment and a desire to return for more adventures. The Escape Game Gatlinburg is a fantastic way to spend an hour, and we look forward to doing it again when we’re back in the area! Highly recommend it to anyone looking for an immersive and...