Jackson Home Ranch Welcome Center — Attraction in Jackson

This was the most unwelcoming visitor center I’ve experienced in years of traveling across the country. The very purpose of a visitor center is to provide hospitality and support to travelers. However, here I was approached aggressively and spoken to rudely.

All I did was place my laptop briefly on the corner of a desk that was clearly marked as unstaffed. I wasn’t behind the desk, I didn’t take a chair — just using a few inches of open space to check emails before heading into the park. A staff member approached me aggressively, demanded I move, and then immediately left without using the desk himself.

Tourists — especially those working while traveling — rely on Wi-Fi access, and most visitor centers understand this. I’ve never had a negative encounter like this at any other center nationwide. This one stood out for all the wrong reasons.

If your mission is to welcome and assist visitors, then treat people accordingly. Do better. Be...

The Jackson Home Ranch Visitor Center is a beautiful stop—elegant interior, very well kept, and spotless restrooms. I especially enjoyed the detailed model of the city of Jackson Hole, complete with great historical info. I visited on a Saturday morning around 9 am and didn’t see any staff available for questions, so it may not be staffed like the other nearby visitor center. Still, a wonderful place to...

A BIG RUN AROUND VERY FRUSTRATING. No one there to help on memorial day weekend. Sign said go to the chamber of commerce. Did this, but closed even through the hours on door sait it was open weekends. Called number on door recording said it was open 7 days a week, but was not. They returned my call 3 days late and said I should have gone to yet another visitor center. By then I...