Teton County / Jackson Parks & Recreation — Attraction in Jackson

This is October, "shoulder season", so kids in school, relatively no tourists, just locals.  The Recreation center is under construction, which is understandable and workable - parking was fine. I visited multiple times over the week I was in Jackson Hole and felt like a child being told "you can't go there",  "that pool is off limits", "you have to have a reservation for this pool", "you have to pay extra for this pool".

So here is the Recreation pool set up - Remember this is off season and no one was in the building - maximum people in the water that I saw was 5 in any given time frame - minus 1 small child swimming group that came in one morning on 1 day. You can use these and only these with your $7 entry fee. Wet Sauna Dry Sauna Jacuzzi pool NO pool use allowed for this entry fee

Here are the other pools you can't use with your $7 entry fee. Therapy pool - need reservation and can only do 1 hour, information which I was not told when paying for the entry fee and had to leave a couple of times due to this lack of information provided.  One of the days made a reservation for 2 hours for the next day at the front desk - all was well and good - UNTIL I was told half way through my 2 hour reservation that you were only allowed to make 1 hour reservations - AGAIN information that was not told to me EVER when making the reservation.  Yet again being made to feel like a child or that you were a bother to those who "knew the system", the locals. Lap pool - this is an extra charge if you want to use this Kiddie pool - was not used at any time during the week in the multiple hours I was there, morning and afternoon - yet I was kicked out of it when I walked into it, to sit in the water and read my book. Slide/other pool - you aren't allowed to use this pool either, as I saw someone else asked to leave that pool, even though it had been empty for the week I was there.

The Jackson Hole Recreation Center is not a very welcoming place for "tourists" or those of us who don't know all the "Unwritten Rules".  Not really a place I would plan to go back to as it's not very welcoming to the tourist people.  I just don't understand the "Unwritten rules" especially it being off season and there was literally no one...

Terrible experience with the family swim. We showed up at 3:30 and were told that the family swim started at 4 and that the slides would be open. We paid and entered. As soon as we got in the pool area we were told the large slide would not open. We had 4 teenagers with us and they had no desire to swim in the baby pool that is 4 feet deep. Majority of the families wanted the larger slide open. We were told they were short staffed that they had to have one life guard per pool. There were 2 lifeguards on duty and two pools but instead of them both working the pools they took 30 min shifts while one sat in the office and the other watched the pool. They weren't short staffed but unwilling to both be standing at the pools at the same time. Kids and parents begged the lead guard, Simon to open the slide for even 15 minutes but he was unwilling. He claimed there had to be a back up guard (but he was gone out of site for over 30 mins and he didn't have a walkie-talkie) so if there had been an emergency, he wouldn't have even known. Even worse, I voiced my frustration to the front desk and told them that families at least deserved a heads up because we would not have paid and went inside if we had known. 2 minutes after I shared my concern a large family of 8 came in (mostly tall teens) and were again NOT TOLD that the big pool was closed. The lap pool was completely closed to swim team, the tube slide was closed, and the basketball court was being used by softball so the only thing available was...

Went on Saturday at 5pm. All aquatic areas are closed on the weekends, despite the hours posted on their website. This was fine for us since we basically just needed showers, but we did go buy swimsuits just for the pools and hot tub and were unable to go in, so I dropped a star for bad info on website. I let the lady know at the front desk and she started arguing with me. I told her it was fine, I wasn’t complaining, but I just wanted them to know so they could update it; I didn’t want a family with kids looking forward to swimming to have the same experience. The young man at the desk was very polite and told his coworker that their website was frequently incorrect. I suggest just calling them to verify hours before planning your visit. The showers were hot and clean, and the locker room was warm and clean. Available hair dryers were a nice perk. My shower kept shutting off by itself every 60 seconds, which was a little annoying because I had to find the right temperature again, but I figured it was just a water saving feature. My husband and son said theirs did not do that at all. Overall a good experience if you just need a hot, clean shower. I suggest a discounted price for showers if the aquatic center is closed (this is why I dropped the other star). $7 ea was a little much. Bring your own towel, I think it’s extra to rent...