Browse N Buy — Local services in Jackson

I don’t write a lot of reviews but I felt like this one was necessary. My mom and I came in today and bought four items all together. When we walked out she handed me the receipt and I realized they had over charged us by $12. If it were another thrift store I probably would have shrugged and called it a donation but I can guarantee you that the Browse n buy is making plenty of money from their extreme markup on thrifted clothes. My mom walked back in and politely explained that we had been over charged. The girl that had checked her out said that she couldn’t open the register and would have to get her manager. The manager came out in a foul mood after five minutes and said “we don’t offer cash refunds” My mom politely explained that she had just paid in cash and they were the ones that made the mistake so if we could just have our money back they would be great. The lady said absolutely not and told her the best she could do was store credit. My mom explained that we don’t live in Jackson (we were just there for the day) and we would not be back any time in the foreseeable future. The lady huffily shrugged and basically said “that’s your problem”

Needless to say it’s not only disappointing from a business perspective but also as a “Christian Mission” the message it sends isn’t exactly helping people in need or really anything that I would identify as Christian values. Check your receipts if you decide to go, but just know if they make a mistake it will...

Today Oct 9, 19 around 1:30 p.m. I went to the register to pay my purchase, a western blue blouse, a black blazer and a bk skirt. The woman on the left side register as I was facing the counter who helped me said the no price skirt was $8 not as the sign said $3.50, and she didn't offer to double check the price and she discarded it in the return basket ... I bought it anyway... I paid with my Discover credit card and she said the Discover card must be from another country since it didn't go through...???!!! I paid with my Visa. I asked for the receipt and she said she couldn't give me one because I didn't punch the card reader. And she ended up not giving me a receipt. Discover card is taken in all over the world and it doesn't matter what country it is originated...I'm an American citizen from Asian descent and I felt...

I came to this thrift shop with my daughter and her nanny. Our nanny’s daughter came as well. They are both from El Salvador. When we walked in the store it was basically empty, and we had our masks on. A older women who worked there looked at us and came running over. She started shouting at us to get out now! When we asked her why and she said it was too crowded. I proceeded to try to tell her that I wanted to donate some clothes, which were good brands like Ralph Lauren. There was a group of people behind us (which were all Caucasian) which she let in without hesitation. I got my family out before my daughter and her friend could realize what this women was saying. They are both four years old. It’s 2020 it’s so frustrating how ignorant and small minded people can be. This isn’t something any family should have...