Los Angeles B&B — Hotel in Distrito de Cusco

I was told the price for our rooms was X and when I went to clear the bill at the end of our stay, the price was Y. The woman working the desk called the manager after I complained and he said that it was due to our cancellation of a room. I have the emails to show I notified him 1 month before we got there and at no time did he say there would be a charge or that my Pre-paid bill would not be figured for the exact rooms we occupied and would not include the one I had cancelled. In all, it was $120 more than it should have been. The manager said he would be over to talk with me. I waited for an hour and he did not come. He then said for me to return that evening and he would meet with me. I returned and he did not show--again.||The double rooms are large but not the single ones. All rooms are noisy because they open to the courtyard and the noise bounces around. All this I could adjust to if I wanted. Earplugs are a good example of working in the limitations of the hotel.||||I cannot and will not tolerate deceit. We were there with college students so the receipt and the exact number of rooms had to be accounted for when we returned to the U.S. It was not correct and the college personnel inquired. ||||As another person wrote in a review, the amount they were told and the actual amount they paid were not the same.. You are stuck paying more. Do not stay here. There are other B&B's and they are honest.||||I have gone to Cusco since the d 1980's and I have stayed in this B&B a few times but not under this manager. He is dishonest and he is too frightened to face a woman and explain.||||Will tell all my students to...

We're just back from a double stay at this B&B. The staff were so friendly and helpful and always met you with a smile. Did a fantastic job in helping us to book flights and transfers. Breakfast was excellent with bread and fried/scrambled egg and complimentary tea/coffee all day long. Location is excellent in that it's just a 3 minute walk from the hotel into town and next door is the Lonely Planet recommended restaurant Victor Victoria which does excellent food. Only downside is that a few doors up, you have all the nightclubs and until 5/6 in the morning, every time the main door of the clubs open/close you hear the thumpy thump of music all night long. On our first stay, we had the superior bedroom which was beautiful and spacious but it's overlooking the main street and the noise was bad. On our second return, we chose a standard room which was smaller in size and comfy and not overlooking the main street thinking that the noise wouldn't be so bad but unfortunately you still hear it. Only comfort was from the hot water bottle the staff kindly put into our bed each night and for that we were grateful as September time, it's very cold at night in Cusco and the hotel rooms were equally as cold. Gas heaters in the reception area were nice for reading under at night time. Excellent B&B .... just a shame about those...

We really like this hotel the minute we walked in. It's in a very old building with wood floors, big rooms and a pretty little courtyard. The location is great. We had a room near the front of the hotel and were awakened a few times by the noise from a nightclub nearby. There are lots of restaurants, and businesses nearby including laundry service. Breakfast was OK, but far from great. A mild annoyance was we stayed here just before going to Machu Picchu and then again for a night aftwerward. We had no problem paying with a credit card the first time, but the desk staff the second time 'did not know how' to operate the credit card machine. We had enough cash on us to pay the bill, but ended up having to use an ATM to replace the cash we spent. The hotel was great about letting us store luggage for free while we went to Machu Picchu and were great about calling taxis for us to go to the bus and trains stations. We would...