I was in David Yurman at Lenox Square in Buckhead today to make a return. I called ahead to make sure the item I needed was available, the person I spoke with was kind enough to put the item I requested aside. When I arrived I was immediately greeted; and asked if I needed anything specific. When I told them my name my bracelet had been set aside and waiting for me. After its’ retrieval, I was introduced to Ms. Summer Salehi Tabrizi, a Brand Ambassador. She was a delight to work with, very kind, patient, and professional. I wanted to exchange my bracelet because it looked almost the same as the one I already had. Summer made great suggestions, told me a little about herself, her tenure with David Yurman, and her status as one of the top associates (After I politely asked about the beautiful pins she was wearing. she did not brag on herself or try to impress me). Every person I came in contact with was extremely personable and engaging. Jeremiah, the store manager was equally kind and went so far as to tell about his years long history with high end retail, and indulged me for several minutes showing me the latest additions to the men’s collection. I love DY jewelry and will return to this location in the future. Usually one has to buy customer service, today I was given stellar customer service with respectful attention until I left. Summer is truly a jewel and an asset to this store and company as a whole. For this reason, I highly recommend the Buckhead location. This is my new DY store. Many thanks...
Read moreI was helped by Khalil and had an absolutely excellent shopping experience! I have been looking at a few David Yurman pieces for while (I was always a fan of his style and design)and was set on a particular ring. The time had come to upgrade my wedding band so I was on the hunt to find it in stock so I could see it in person before purchasing. I will admit after reading the reviews I was a little nervous about coming to this location, however I could not have asked for a better experience. Khalil took the time to show my wife and I several rings, explaining in detail all the differences between them, answering all of our questions, giving us input, and assuring that we picked the right one. I cannot express enough how happy I am with the assistance he provided and the level of professionalism he and the staff at this location have. We will...
Read moreI have been a loyal customer at the Lenox Mall branch of David Yurman for 10 years, purchasing beautiful jewelry for my wife, our daughters, and daughter-in-law. The jewelry speaks for itself - magnificent, elegant, and radiant. But . . . just as special is the wonderful service by the sales staff. Everyone is treated like a VIP and it is a no-pressure sales environment. The shopping experience itself is incredibly enjoyable. I have referred friends over the years and they, too, have enjoyed the same experience. Big shout out to Samar who has been our family's main sales representative over the years. But we have also had the good fortune to have interacted with Renee, Jeremiah, and most recently, with Lena. It is ALWAYS a wonderful time! TRY IT - YOU'LL SEE...
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