Smoke Shop N Save — Local services in Centennial

This is the worst customer service I have ever experienced in my 8 years in the industry.

This is the worst business I have ever been to in my entire lifetime.

I came into the store at 9:25, set my key and drink down to use the restroom. At 9:32 an employee says he has to close in ten minutes Knowing they close in 30 minutes at 10 pm, I browse for 5 minutes or so and checkout at 9:40 I had left my key in the store and the employee said it was not there. I saw the key in his hand and he kept telling me it was not in there, and the door was locked already. The manager of the store would not check the cameras for me, would only defend his employee, and had already heard from this employee complaining about the night before. Worst service, and worst business I have ever been to in...

Paid $50 for a vape, tell me it's the same color as the one you displayed in the case and it's a completely different color and vape. Then you tell me it's final sale and I can't even exchange it, when I offered to get one cheaper and you could keep the $15.

Guy helping me cared more about playing the little game on his phone rather than helping out a customer. I spent $200 earlier there this morning.

Truly unfortunate you decide not to help customers that have given you thousands of dollars over the course of 2 years.

You will no longer be getting any of my business. I feel bad for anyone else...

Edit:READ REVIEWS . MANY DEFECTIVE PRODUCTS. NO CUSTOMER SERVICE. Every single piece was broken, i brought in every piece. You lie online and call yourself a business owner?? Horrible!!! They sell defective products and don't stand by them when returned. I used to spend a lot of $$ in here. I now will spend zero. Bad business practices. It was defective, every piece. I bought 2 because I thought I broke the first one. Nope, second one was defective as well. Both identical pieces had the same problem and it was my fault?? Rethink your customer service, ...