RH Columbus | The Gallery at Easton Town Center — Local services in Columbus

We recently dined at your establishment on 12/21 and I wish to share our an experience that left our entire group feeling harassed, threatened, and completely embarrassed. Prior to us making a reservation on 12/21 for our wrap party our Creative Coordinator Marielle had spoken with restaurant management 2 weeks before and asked for permission to photograph inside your venue. We clearly stated who we were, our objective and we were told we would be accommodated. We also made sure that when we took these photographs not to include any Patrons and or specific RH brand logos. I have been in photography for quite sometime and I have never been harassed for simply having a camera. We had a party comprised of 9 beautiful African American young and professional women. While we were dining we were snapping photos of our group with our Cellphones and Cameras. We were approached by a female manger who stated we were not allowed to take any professional pictures INSIDE the restaurant. We were left feeling very confused, again completely embarrassed and feeling singled out as we specifically reached out to restaurant management prior to making a reservation to ensure there were no issues with our parties intentions. Had we been informed 2 weeks prior we would have definitely secured a new location and spent our money elsewhere. Because of the decor and ambiance within this establishment there were patrons taking group photos inside the restaurant. Those same patrons were taking photos that resulted in other patrons having to wait or move out of the way etc. Yet to my knowledge no other customers were approached as we were. After we finished dining we were never once approached by management for positive interaction including not being asked how was our meal etc. We honestly felt ostracized for doing something 90% of what patrons were doing using their cell phones. We did approach the Male manger who had previously cleared our party's intentions and he again assured us there were no issues. Instead of continuing to photograph inside the restaurant we opted to go outside the Restaurant onto the rooftop patio which was virtually empty due to the cold weather in Ohio and snapped some pics of the skyline with our party. We were again approached by the same female manager and several waitstaff now stating it was against company policy to take professional photos outside? Even though originally we were told we could not take pictures INSIDE of the restaurant. We tried to explain that we had just spoken to someone in management who cleared our party to do so. Rather than consult with her management team she basically ushered us out of the restaurant. So this was yet another negative interaction due to a clear miscommunication amongst leadership/management. Her behavior demeanor, and tone in layman's terms basically called us liars this was in full view of other patrons inside the restaurant. After this interaction I made sure to ask management for the corporate contact information before we left, in order to make you aware of the treatment we received from your management staff. The biggest issue I would like drive home is we were customers/patrons yet we were made to feel and look as if we were trespassing. Furthermore we were not approached prior to ordering our food and drinks stating there was any specific photography policy. We did not hide our cameras at any point so they were in plain view of management and staff from the time we arrived. There is no mention of this on any website nor were there any signs posted within the establishment forbidding professional photography. This interaction was highly disturbing and I will be posting on my social media to shine a light on how we as black women and black consumers are treated in real world every day social interactions. There is always a better way to handle these types of situations and the management team and staff at RH definitely...

This review is regarding the rooftop restaurant. Atmosphere 5/5, food 2/5, service 1/5. I ate here in early Feb 2020 with three other women for dinner. The atmosphere can’t be beat, but when you’re an upscale home furnishing store, atmosphere should be easy. The vegetarian in the group ordered a salad as her entrée as there are no veggie-friendly main dishes. Our waitress who was devoid of personality offered her a variety of meat add-on options for protein and we had to explain to her that is not how vegetarianism works. The other 3 of us each ordered the same salmon entrée, which arrived in what appeared to be a small, medium, and large portion size. My fillet, for thirty dollars, was barely an inch wide, while another dining companion had one 3x that size, much more what one would expect as a restaurant main course. To serve people at the same table the same entrée for the same price with such disproportionate sizes was unacceptable in my opinion. I would expect much more consistency coming out of the kitchen, especially at an upscale restaurant. I did find the taste of my fillet to be good, however another person in my group felt theirs was overcooked and dry. I was never given the option to order another glass of wine after the one I ordered prior to ordering dinner. A dining companion ordered a refill on her soda which came very late, but was comped. The bill for a table of 4 women of similar age was not split and I initially received pushback from the waitress when asked to split the bill, saying she could not split items, although none of us shared any items. I did not complain at the time, since I was meeting two people at that dinner socially for the first time and did not want to be “that person.” I did send a message to corporate afterwards, and after almost two weeks received a generic “we apologize and will forward your complaint to the appropriate department” response. If this is how they treat customers, I will take my business elsewhere for both dining and...

This furniture is labelled and priced as premium.

Its made in China and not made particularly well. We spent a lot of money on dining chairs. They arrive scratched, with terrible stitching, bunching of fabric, wrinkles and poorly executed finish in general.

This is not premium furniture, it is average furniture sold at a huge mark-up.

Service wise, we walked into the store and were the only customers in there. We were dressed casually and were not approached or even greeted by any of the 5 sales people in the store.

Eventually, a lady did greet us. She was relatively helpful after seeing that we had some potential of making a purchase.

Until that part,we felt as if we were interrupting their conversation and judged based on the fact we were dressed casually.

Save your money and go next door to Macy's, Pottery Barn or Crate & Barrel.

Restoration Hardware does not deserve to be...