I came to this place yesterday, was able to order my food on the ginormous iPad that said āStart Order Nowā and āSelf Order,ā placed my order, waved to the employee working in the back, rang the bell that was still sitting out to get her attention, and paid for my order on the iPad ā the one facing out for the public to use with no warning anywhere that the place was closed.
The lights were on. The iPad was on. The employee literally smiled at me while I was ordering. The iPad took my money ā and then the employee came around to the front and said, āWeāre closed.ā I said, āHow was I supposed to know that if everything is on and I was able to order?ā and she goes, āWell, it says closed on the ipadā I asked her to show me where it said that, and she was like, āI donāt know.ā
Then I asked for a refund, and she said she didnāt know how to do that either. Just kept saying, āItās closed.ā There was literally zero indication that this place was closed ā and it was only like 7 or 8 PM.
This lady was zero help. It honestly felt like a scam. I asked again for a refund and again for her to show me where it said they were closed, and she couldnāt do either. I called the number listed ā not even a real number. No voicemail, no answer, nothing.
I want my $12 back. Itās not even about the money. Itās...
Ā Ā Ā Read moreI ordered a smoothie bowl and I watched the guy start making it in the middle of making my bowl. He took his phone out with his gloves on and touched it with both hands and then proceeded to touch the fruit in my bowl with those dirty hands I wanted a refund but they said they couldnāt give me one. I would have to take a picture and request it so they just made me another one. I basically felt forced into getting something I didnāt want terrible experience...
Ā Ā Ā Read moreOne of my bowls fell in my car after I had already left due to someone swerving into me, I came back 10 minutes later to buy a new one. Afifa immediately offered to make me a free replacement bowl no questions asked and was more concerned about my safety from the situation than charging me for a bowl I wouldāve been happy to pay for again.
Itās a staple in the neighborhood if you love smoothie bowls and...
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