Have seen numerous pinnacle designed homes in summit county over the last several years and love their mountain modern architecture designs.
We made an initial contact with the person in charge of client relationships 6 months ago and had a good phone conversation on their scope of services and said we would be looking to chose an architect for our custom home in the Broadmoor area of Colorado Springs in January
We sent him an email and a voice mail mid January to set up an appointment for the following week while we were in Breck skiing only to get an email back the day we were hoping to meet up, saying he would be unavailable but could meet with us anytime the next several days.
I sent an email back to him to see if he could meet the afternoon a few days later only to get another response the afternoon of the day we were hoping to meet with him saying that “he out of pocket and could not meet again”. (whatever that means).
Have not heard anything from this person in charge of customer relations since
I just want to thank you for being unresponsive up front. To spend $75000-$100000 on an architectural firm that has such poor customer service would be a...
   Read moreThe Collective Design showroom's ambiance exudes sophistication, creating the perfect setting to explore the curated collection of luxury items. The range of products on display is not only extensive but also reflects a keen eye for quality and elegance.
The knowledgeable and attentive staff at Collective Design added to the overall experience. Their expertise and willingness to assist in finding the perfect pieces were remarkable. I felt genuinely valued as a customer, and the personalized service made my visit memorable.
The attention to detail in the showroom's layout and presentation further highlights the commitment to providing a refined shopping experience. It's evident that every item is carefully selected to meet the highest standards of craftsmanship and style.
While in the showroom, don't forget to check out their...
   Read moreWe have worked with Collective over the past year to remodel and furnish a condo in Breckenridge. Specifically, we have worked with Elle Schwab and we are so pleased with our home! We live overseas so everything was online and through pictures - we just had to trust that in the end Elle would pull it all together. The first time we saw anything was on installation day and we were so incredibly pleased with how the home came together. Elle has been a gem and we would absolutely recommend Collective generally and Elle specifically.
This was our first time to use a designer and Elle was great with us - some days we were the eager first timers, sometimes we were two steps forward and one step back, and other times we changed our minds over and over. Elle rolled with it all, remained professional and, most importantly, delivered a...
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