Smoky Mountain Student Lodge — Local services in Gatlinburg

Tammy is nice sometimes and rude other ones for no reason but the lodge is not good! Kitchen is broken (just 2 ovens for 60 people and they doesn’t work properly, besides of no pots, plates, cups or basic stuffs) the “gym” is a joke, the room has 4 beds but it’s supposed to 2 people, it’s too small and doesn’t even have a wardrobe or a proper desk. You have to use the bathroom’ sink to do all you need. If somebody let the kitchen a mess, everybody is punished. They change people from one room to another randomly and you have to accept it. Then you have to pay 5.50$ to use the laundry besides of 500$ monthly rent. And to write this comment I’m using my own internet because the housing’s Wi-Fi is so bad that would take all the winter to post it. As a J1 I wouldn’t...

Provides good accommodation for international students. Rooms are clean and the place is well maintained. On arrival you’ll be provided with clean sheets,blanket and a towel. There are areas outside for curricular activities; there’s a basket ball court, a tennis table and other interactive board/card games to play with. There also a laundry room that is provided at a cost (washer-$3, dryer-$3). There’s also a smoking area outside. The rent is payed on a...

The room is not worth the price we paid. The items in the room are in poor condition, damages take a long time to get fixed, and housing tries to blame residents for the damage. I can’t reach housing by phone every time we call to report issues, they hang up on us. There’s a billing issue where we’re being charged incorrect rates that exceed our accommodation fees, but after several days i still haven’t received any...