Moose on the loose — Local services in Jackson

Waiting . . . Waiting . . . The "saloon" was all that was open for lunch. They had a nice menu of the usual bar food (burgers, tacos, fries), and . . . one . . . vegetarian thing, a mezze plate. Everybody in our bunch ordered burgers and tacos, but I'd o.d.'d on that the night before (see McPhails) so ordered the mezze.

After everyone had been served, except me, when I reminded our waitress of my hunger, she informed me that my lunch "came from another kitchen," and would be here shortly. After, longly, I asked for maybe a bowl of soup, so we could all get back to skiing (when a ticket is $130/day, we like to ski), it was further explained to me that "the mezze plate comes from another kitchen," and that it would be here soon. Wow, it's just hummus, pita, and peppers, not like they had to butcher a hog. She brought my food, eventually, and then the soup, I suppose to rub it in.

It's pretty simple, really, If you're going to do something, do it good. I would have preferred the Mangy Moose didn't do this at all. Oh yeah, they charged me for the soup, too. This wasn't...

What a headache! I purchased two glass figurines as gifts only to discover when I returned to my hotel room that they were full of several small chips. I went back the next morning. Unfortunately, the store does not do returns, which is a shame since they were selling damaged products. I could not exchange them for the same item because all the figurines they had left were chipped, too. So I had to find other items to make up the exchange. I settled on a shirt and pen. The cashiers working there are very young women who speak very softly and quietly and are lacking in customer service skills. It doesn't help that music is blaring loudly all of the time. It took 30 minutes for these cashiers to do the math and figure out the exchange and process it on their computers/registers. It shouldn't have been that complicated. I had to get out my phone calculator to help. It was frustrating to spend all that time doing a store exchange that should have been relatively simple rather than being out enjoying the...

I thought the store was cute, your typical gift shop. However while trying to purchase a snow globe it turns out this item was mislabeled as $6.99 rather that $18 or something which is fine, my issue is that I was accused of changing the sticker on it? She told us that wasn’t the right price and then didn’t ask us anything, TOLD us that we changed the sticker. Interrogating us on where we got it, where we got the other sticker, VERY rude and unprofessional. I just went next door and bought the same snow globe for cheaper anyways and was not accused of changing the sticker on it! I wish I had not purchased the rest of my items there and was tempted to take them back yet they have a no return policy. As someone who works in customer service that’s not how I would treat a customer, nor is it someone I would want working...