UBL Roofing — Local services in Jersey City

Beware before hiring this company. James and Claudia are purely in business for profit and very unprofessional. My husband had me call the insurance board to verify their insurance and I found out that their Workers’ Compensation coverage has been repeatedly cancelled. That was an immediate red flag. They may be a newer business, but they are definitely not a solid, stable or reliable company. With only three years in operation, I seriously doubt they’ll even be around long enough to honor any kind of warranty. After checking their Google reviews, I now believe the many negative comments are true. Their estimate not only came in as my highest quote, but it also looked like they were trying to sell me unnecessary services. Save your time, money, and frustration and go with a company that has consistent verifiable insurance and a proven authentic track record. At the rate this company is going, they’ll be out of business soon. I highly recommend that you avoid this company at all costs. UPDATE AFTER OWNER’S RESPONSE: I stand by my review. While it’s true I did not move forward with your company, my review is based on my actual experience during the estimate and vetting process, which consumers have the right to share. I stand by my original comments. During my research, I found concerning information about lapses in your insurance history, and this heavily influenced my decision to go with another company. Stating that my review is “false” just because I didn’t hire you is misleading. Consumers are allowed to share their impressions and experiences from the bidding process, especially when it helps others make informed decisions. I ultimately chose Gaby Roofing because they are more transparent, competitively priced, and showed proper proof of licensing and insurance without any hassle. You may not like my feedback, but it was an honest reflection of my experience, and potential customers deserve to hear both positive and negative perspectives. Your response is exactly why I didn’t choose to do business with your company. You deflect criticism and are trying to silence honest feedback instead of addressing real concerns. Perhaps, you should put the effort you are putting into trying to remove my review and put it into addressing real issues with...

Extremely unprofessional services. My HOA wanted to use UBL roofing because they were a local roofing company. However, selecting this company for our roof repair was a big mistake and an epic fail. From the high pressure sales tactics of James and Claudia to the unprofessional services, this was not a good experience. Our HOA learned the hard way by falling for a very convincing sales pitch and the too good to be true cheaper price. They were the lowest of all three repair quotes that we received and the board jumped on it. The biggest problem was in the quality of workmanship. There so called team are laborers, not experienced roofers. I wish we would have known this before we signed a contract. To add insult to injury, when their repair did not work, they were unbothered by this and insisted we needed a full roof replacement. Homeowners and HOA's beware of this company's gimmick of buying back roof repairs to be applied to a new full roof replacement. UBL Roofing tried to charge significantly more than any other quote we received for full roof replacement. They were actually not buying back the repair at all and were actually overcharging us. We had another company come to fix UBL's work. The repair work the new company performed was superior and cheaper. We did not have to have a full roof replacement and I am so glad that we did not take them at their word and explored other options. This was a complete money grab on UBL's part and proved to us that this company was not trustworthy. If you were on the fence about choosing UBL Roofing, I hope I saved you from making the mistake that my HOA made. I am not a person who writes reviews, but I felt this one was not only necessary, but long overdue. I wish the board and I thoroughly read their company's reviews. We actually just looked at the newest, but should have looked at the lowest. This company has a slew of bad reviews and I even question the legitimacy of the good ones. My HOA nor I would never use this company again. Overall, this was a bad experience and you should avoid this unethical company...

We got our roof and gutter replace Oct 2025. I wanted to wait to write this review to ensure it was authentic.

I reached out in September and requested a qoute. Their qoute wasn't lower than other roofing companies in the area; however, what my husband and I appreciated was their honestly. James came over with his drone to inspect our roof. We wanted to address an area that once had a leak. After inspecting the roof, he suggested we replace the gutter which was on our to do list but we were putting it off. We had various questions which were answered promptly. James invited us to the shop to show us the products (roofing material, drain line covers, etc.) and explain to us the overall step/process with past project photos. Overall, it was a great learning experience.

We had on-going plumbing & HVAC work which added complications because the roofing work needed to align with our HVAC contractor. It was raining a lot during this time so we couldn't get the roof and gutter done asap. There were also some mix up with scheduling as well which could have been problematic. However, when I asked them to schedule us in because we had travel plans in November, UBL accomodated our requests immediately.

They had great workers who reassured us everything would be done quickly. A bonus was hearing them sing backstreet boys on the roof. They were cracking jokes and singing 🤣 Was interesting to hear/watch as everyone was happy and cheerful. Any home improvement can be stressful but knowing the crew who worked on our roof enjoyed doing their job, made everything less stressful.

The work was completed in 1.5 days. Everything looked great, better than I expected. Was done right before all the storms and held together perfectly.

Would I recommend UBL? YES! It's a newer company but that doesn't mean the service/experience is mediocre/less. I really like that the owner, James, was personally working on our roof. He doesn't just offload the tasks to his crews. Chris and Claud were great too interms of...