DTLA VISUALS PHOTO STUDIO — Local services in Los Angeles

I never leave negative reviews. I own an eCommerce brand and marketing agency and regularly book studios across LA. I always support small businesses and was genuinely hoping to build an ongoing relationship here, but they've just lost one.

I had a one-hour booking and respectfully requested to shift the time due to a delay with my team. They agreed via text to move it from 2:30-3:30 to 3:00-4:00. I arrived at 3:26 and left at 4:46 just 15 minutes over and they charged me a $60 late fee, even though: • They had NO other bookings that day • They NEVER disclosed an overtime rate or terms • I kept them fully updated and respectful throughout • I had even promoted their studio and referred others on my Instagram ( it says you get a 10% discount for future bookings)

When I brought it up, I was met with rudeness and dismissiveness from Ivanna saying she has no time/ is running a business/did ME a favor (when I rented the empty studio). Rather than work with me professionally, they doubled down on the charge and acted like doing the bare minimum (letting me move my time slot) was a favor.

As someone who regularly rents studios and collaborates long-term, I can confidently say I'll take my business elsewhere. This kind of nickel-and-diming and lack of customer care is exactly how you lose loyal clients before...

I've shot in the Japandi room before and had a great photoshoot, but this time I utilized the Mediterranean Oasis room and it was also a great experience.

One of my favorite things about DTLA Visuals is how clean the studios are. Compared to other studios in LA, this place is in a league of it's own. I can bring any client of any level of shoot and I don't have to worry about the studios being dirty or poorly maintained. (And on top of that, the customer service from the owners is always amazing)

The Mediterranean Oasis room was super fun. It had a TON of natural light, and the various set pieces in the room were extremely fun to shoot with. (Especially the rocks on the floor by the lounge chair) The room and the set pieces just transport you away to an oasis with laid back sunny vibes.

I would definitely book again and would highly recommend the Mediterranean Oasis room and all the rooms from...

I have been LOVING this studio company! The communication has been so professional, seamless, and so reliable- which was so important booking for a recent boudoir shoot of mine, and booking for the first time with them. I wanted to find a comfortable, secure, air conditioned studio in DTLA that had all of the function for this kind of a shoot, with absolutely stunning natural light, and ECLR and detailed accessories to boot. The studio manager, Ivanna, really nailed the vision, and my client was SO happy with the entire vibe, aesthetic, and atmosphere on the day. The listing photos are super accurate- if anything, it doesn’t do it justice for how much more space and decor you see in person! The details photographed so beautifully in camera, and for smart phone behind the scenes content. Everything is stunning quality! Highly,...