Icon Parking — Local services in New York

The staffs and the manager are extremely rude. Even though you called ahead/sent message ahead (as they listed in the instructions guide for monthly parking, so your car can be waiting for you), they would never bring out your car in advance (which they supposed to). You will have to talk to them in person, then stand there at wait for 10 minutes. If you are in a rush and trying to complain about their service, the manager will blame you for being late (I was late for 2 minutes) and literally be furious. The manager raised his voice and starts yelling at me. Rudest person I have ever met in my whole life. Uncontrollable behavior and anger out of nowhere. All the staffs treat you like you owe them money. My car has lots of new scratches since I started parking here and I highly doubt that they are...

I regret to inform you that my experience with the parking garage was unsatisfactory. Despite having made an advance payment, the price was increased for the New York Comic Con event. My original ticket was not honored, and the staff displayed a lack of professionalism by repeatedly suggesting that I seek a refund through the app. I strongly advise against using this parking facility as they engage in unfair pricing practices that are not justified.

I hope parkwiz reads this and removes them for the poor...

Fraudulent business. The attendant did not honor the set price that I prepaid on the Way app Instead he charged me an additional 43.00 ontop of the 52.00 that I already paid for the set times I reserved on the app. The attendant ignored me and would not return my car until I paid the fraudulent fee. I use parking apps all across the country and this never happened before. I never write reviews, especially not negative but I needed to WARN people about this joke of a business. DO NOT PARK...