On the technique and attention to detail, definitely believe the hype. They are so meticulous and thorough, plan for extra time than you think for the service. On that alone they would be a 5/5.
However, the service and communication needs improvement. Both times Iāve come here, Iāve walked out without the actual color I wanted.
The first, I was very clear that I wanted a red dark burgundy. They show me on the swatch the right color, perfect. About when theyāre halfway through finishing the color, I realize itās looking purple. When I get outside in natural light, it is in fact a dark purple. Fine, maybe this was one me, maybe the swatch was more purple than red and I just didnāt pick up on it.
Come back a second time and I pick out a light pink. Again, they are applying the color when I notice itās looking way more peach than what is shown on the swatch. I ask her to bring the swatch back over and I show my nail and the swatch side by side and I say - this is not the same color, what happened. And she says, it is the same color. I press her again and she finally says, well itās because you have extensions so itās not going to be the same color. Why would you not just say that? If that looks light pink and itās looking peach when youāre applying, why would you not check in with the customer and say āhey because of your extensions this color is looking a little different than what you saw on the swatch. Are you sure this is what you want?ā. By time point, sheās already done a few nails and I feel bad so I donāt want to ask her to re-do. Itās also very apparent that she knew this is not the color I wanted since she first tried to convince me it was and then relented that yes it didnāt look like the swatch.
Again, the communication is not it particularly for how much youāre paying for the service. I recognize my own culpability in this for not keeping a closer eye from the start but the staff needs to work on their consultation and...
Ā Ā Ā Read moreAbsolutely Amazing Experience!
LAV Nails & More is truly the best nail salon in the heart of NYC! From the moment you walk in, you are welcomed into a beautifully designed space with a modern and luxurious ambiance. The attention to detail is impeccableāfrom the cleanliness of the salon to the carefully curated selection of colors and nail designs.
The service is top-notch! The staff is incredibly professional, friendly, and highly skilled. They take the time to understand exactly what you want and ensure that every little detail is perfect. Whether youāre looking for a classic manicure, intricate nail art, or the latest trends in nail design, they have everything you could ask for.
The quality of their work speaks for itselfāflawless application, long-lasting results, and a truly relaxing experience. I also love that they offer a wide range of colors and finishes, making it easy to find the perfect shade for any occasion.
If youāre searching for the best nail salon in NYC, look no furtherāthis is it! I canāt recommend them enough. I will definitely be returning for more...
Ā Ā Ā Read moreLAV Nails & More is hands down the absolute BEST manicure experience in all of New York City!
From the moment you step inside, youāre greeted by a clean, gorgeous space that instantly makes you feel relaxed and pampered. The team here are not just nail techniciansātheyāre true artists who take immense pride in their work. Every manicure Iāve had has been flawless, long-lasting, and beyond beautiful. Whether you want classic elegance or stunning nail art, LAV delivers perfection every single time. Iāve been to many salons across NYC, but nothing compares to the quality, attention to detail, and welcoming atmosphere here.
If you want your nails to look and feel incredible, this is THE place to go. I absolutely adore LAV and canāt recommend it...
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