FedEx Office Print & Ship Center — Local services in Park City

I went in here looking for help to renew my passport, and the staff was incredibly unhelpful. I'd already filled out all my paperwork and was looking to just get my photo taken to ship off to the state department. They convinced me to use GovWorks and that they'd take care of the entire process for me. I paid 250 dollars to GovWorks which DIDN'T include the fee to the government. I paid an additional $16 dollars plus $40 dollar shipping. I'm now in over $500 dollars on my passport renewal, which should've only cost $190 MAXIMUM with passport renewal via the state department.

STAY AWAY FROM GOVWORKS. I am so worried that I won't ever get my...

This store needs a change in management. I walked in the other day to ask about notary services, only to see one of the store workers confront an older couple who had brought some packages in (supposedly the internet was out, so he wanted them to not drop them off?). His behavior was appalling - he threw the packages on the floor to emphasize his anger towards them and damaging their goods in the process. He began yelling at them until they meekly left the building. I have frankly never seen an interaction like that in my life. I was worried he would direct his anger towards me, so left immediately and will not...

Very bad experience. I had a package that was being held. My tracking information said the package was there. In fact, I had gotten a voicemail from FedEx earlier in the day saying the package was there waiting for me. It turns out that the employees shipped it back WITHOUT waiting a full seven days as they were supposed to do. I now have to pay to reship the items. The store employee lied to me when I was in the store saying they could get it back for me tomorrow but “call before coming in.” I just got off the phone with FedEx. There is no way to re-route the box back to the store. It is heading directly back to...