Gorsuch — Local services in Snowmass Village

Not only does Gorsuch carry an absolutely stunning selection of beautiful clothing, we also had the most wonderful customer service experience at Gorsuch in Snowmass. After an initial pricing issue (the ski pants I chose were priced incorrectly) which created a somewhat awkward moment in the store, the manager went above and beyond to ensure that we had a good experience and left satisfied. I deeply appreciate the high-touch service and how Gorsuch looks after their loyal customer base. We will always return to them for our winter...

While trying to ask the question of where to return some rental ski boots to their sister store at snowmass club the woman "helping" us insinuated that my little brother was trying to steal a candy bar. Never before had I been treated so rudely by any employee of any store before in my life. If it was possible for me to rate the store as a zero I was. The same woman was also hostile the entire time that was required for having my questions answered and made the entire situation awkward and uncomfortable for me, my brother,...

Hands down the most RUDE and UNWELCOMING store a person can step foot in. The lady working glared my wife and I down the entire time we were there. And immediately gives you a feel of judgement and how much money you might have as soon as you walk in. Absolutely NOTHING about the staff is friendly or helpful. ZERO customer care or service is given. It’s the feel of either spend money or get out kind of vibe she gives you. Glad to see I wasn’t the only one with that experience there. Stay away at all costs!!! I hope they...