Burrito Bar South Bank — Restaurant in Brisbane City

I only get their vegie burrito bowl and they still don't include it in their lunch deal. Maybe if I order the lunch deal and ask them not to include the tortilla I might find a loophole for this enduringly silly system.

I bought my usual veggie burrito bowl but brought a drink from elsewhere since they don't have any combo deals I can get.

I have been going there occasionally for years and while I have had some crappy service (see old review below), most of the service has been good and the young woman who served me today was lovely. Even with my annoying questions about gluten she was helpful and very pleasant. The burrito bowls of late have been better than both GyGs salty fast food AND even Zambrerro's burrito bowls.

The tables and area in general is pretty manky and in need of attention but it's tolerable. That's about the only thing gyg has over Burrito Bar.

Old review: Usually the food is fine and veg burritos are better than GyG but not as good as Zambrerro. They have an lunch offer to get a burrito and stuff but they can't alter it at all. When I asked if I can get a burrito bowl in the meal she said no but then offered me another option. What was her genius suggestion, she pointed to burrito bowl on the menu and told me I can buy it on its own. Hard to imagine she could say that without meaning it in a facetious way.

(EDIT: I have never emailed them as their reply requested. I'd rather businesses just get their act together instead of trying to bribe customers...

So firstly . We went on Wednesday night as it is famous for its wings deal on Wednesday, we wanna go there to have our dinner. I know we have gone 90minutes before closing. Firstly, the person at the front is like not friendly at all. Common! as a customer service you need to your job . We are paying for the food don’t treat like we are having it for free!!. Even though she know that we are above 18 years of age! she demands our id. (Which we provided after little discussion). Second, we got the table inside and we wait for the food, we ordered a large mexican fries. The sauce is given separately not on the top of fries which we used to have everytime. Next we orderded the paprika seasoning(20) and chipotle seasoning wings(10), here it comes as we expected! the chipotle one they didn’t toss it well they just poured the sauce on the chicken. And the second one the paprika, what we expect! Its the same thing no seasoning at all, later we asked extra seasoning as it is soo numb with the flavour, like eating a raw chicken. So they just dumped the seasoning on it. We have been many times this place. No people ever treated like this. Thanks for the great customer service,...

WALK STRAIGHT PAST IT!! Dont go in!!!

Horrible customer service!

Essentially you end up paying for a meal that really ain’t worth the wait of the money. Asked for spicy and there was literally NO SPICE at all whatsoever! The Staff serving were not very friendly or accommodating at all and did not comprehend the order being placed at all. Not sure what was going on there but the individual did not understand when I asked if the pico was fresh made in the store, and requested some extra coriander and she said that you don’t have fresh coriander in the store but before that told me the pico was fresh made in store…. The math ain’t mathing

Anyways long story short worst burrito bowl in my life. Will never go back again and I highly suggest you all skip and pass on this non-authentic...