Sansotei Ramen Union Station — Restaurant in Toronto

I ordered a tomato Ramen & sea weed and paid it with full price.I also paid tips and totally price is around $25. But the staff gave my order to another consumer and they opened box and eat something, but then they find something wrong. Therefore this consumer returned this order to staff. Guess what, the staff just passed it to me. Actually, I am very angry. Why should I eat a box of ramen that the other consumers have already eaten it and return to restaurant staff. I paid my ramen and also paid for tips. It is not what I deserved. I don't remember they apologized to me. I swear I saw other consumers open the food box and eat something. Also they cook another one for me, I still feel angry and offended since if I don't say it, definitely I will eat other's left with payment of full price and tips. What they did violate Safe Food for Canadians Regulations. The reality for me is that they just apologize to me in this Google Map APP when I comment it. The reply of this comment from store is not true. They never say sorry in store for me. I will never order any food in here anymore. Moreover, I was so angry that not realizing that I paid for sea weed, but they never pass sea weed to me. As you can see from my picture, what I have is...

Took me so long to try out Sansotei... been passing by the one at Eaton and Adelaide so many times. Guess the tax holiday did help me make the decision to eat there at Union.

I was there for dinner, almost end of the day, guy who took my order looked a little bummed out, either coz he's tired from a long day of work or coz I didn't tip(coz it's self service)

The broth is amazing!!!! what spoil's it is the bowl that in comes in... too cylindrical and tall, making it hard to enjoy to scoop the broth with your spoon. That packaging is a takeout packaging at best.... Hope they can revisit the design of the takeout bowl that it comes it for a better exeperience....since Union customers buy and eat at the food court itself.

Sucky part about eating at Union Food Court.... there's chances of the crazies/homeless around to spoil for eating...

First time, I had the Tomato soup noodles at noon and found the broth flavor lacking. I'm not sure if this is because they changed the recipe for take out or that the new kitchen didn't execute properly. I've had much better Tomato soup noodles at other Sansotei locations.

Second time, I had the Tan Tan soup noodles which is a safer choice flavor wise because of the spiciness. It was decent and I didn't notice any difference from the usual. However, I realized why the experience isn't as good as normal. They should have plastic asian soup spoons instead regular spoons. The regular spoons don't pick up as much soup.

2024-10-23 Update: Still mediocre. This time, the scallop in the tomato soup noodles was not cleaned properly and was sandy. Should avoid it at...