Les Moules — Restaurant in Prague

The restaurant participated in “Prague mussel week”. We had 1+1 vouchers for mussels and decided to choose “Les Moules” for our dinner. Originally, the reservation was for 4 persons on Sunday but 2 friends wanted to join us, so we called the restaurant and asked to change the table. The hostess lady on a phone said that on Sunday they are full and agreed to transfer our reservation to Saturday, saying that there is still no table for 6 persons but “they will figure it out”.

The same lady, very rude casually dressed older women (which is already weird for a “luxury” restaurant hostess), met us at the entrance. She immediately started to say that they don’t have a place for 6 persons and that “you MUST be only 4”. We sat at the table for 4 persons asking just to bring us one more chair, but she kept saying that “they are full and they don’t have even 1 single chair in the restaurant”. While saying it, she was not even looking at us, like a waiter in a cheap bar. Check the attached photo to see how “full” they were in the reality. We asked to call the manager. She did it and added “Ok, but he will tell you the same”.

The manager was more polite and somehow found an additional chair in 5 minutes. The waiter was also really nice and professional.

We ordered 6 different tastes of mussels but could differ only 1 of them. They were good but pretty much the same.

Generally speaking, the restaurant doesn’t worth its money at all. It pretends to be luxury because of the location on Paris Street but neither the service nor the interior are luxury. Quiet a...

Unfortunately quite disappointing. I thought I'd treat myself on my last day in Prague. To sum up : Moules marinières were in an insipid broth, and had nothing to do with Moules marinières. Please tell your chef that marinières NEVER has carrots or tomatoes, it will make any French or Belgian person laugh. I am also not sure they were fresh, they just didn't taste of much. But the biggest issue was that I clearly felt like I was being ripped off. I was led to believe that fries were included (the waitress made it sound like it - but also for 19 euros it is fair to expect it to be included), and found it it was extra when I was brought the bill. So I got charged for fries I neither ate or ordered. Other nice surprise : I was charged 4 euros for tap water. To top it off, I was pressured to give a tip. Now, I am someone who as good as always tips. But exceptionally for the reasons above, my experience was just too bad to do so. And I absolutely hate being pressured to tip, especially since I did explain why I wasn't satisfied. So for me this place is just an outrageously expensive...

A terrible experience and extremely overpriced, poor food! My boyfriend and I wanted sea food (of which there isn't a lot in Prague) so we decided to eat here. The restaurant prides itself for having 'fresh mussels' everyday, but there is no way our mussels were fresh and tasted clearly defrosted. My mussels were supposed to come in a 'white wine and garlic sauce' and were covered in odd, peeled cucumbers and the 'wine sauce' was diluted. The mussels were dry and tasteless and our garlic bread that came with them was stale. The snails to start were just average. Not to mention the staff were very rude, my boyfriend and I tried to talk to several waiters and were ignored. It's obvious they know their food is bad and don't care about you or being there. In the end, I wasn't feeling well so we just paid the bill and left. £71 for a meal I could have done better myself and terrible service is outrageous. How this place has 4 star is beyond me. Don't advertise fresh mussels when...