My experience at this establishment was deeply unpleasant and frankly unacceptable. To begin with, the coffee I ordered was clearly underfilled — nearly half the portion was missing, as if it had been deliberately poured down the drain. When I asked for sugar and stir sticks, they were thrown onto the counter where customers usually place money — not exactly a hygienic surface.
What made things even worse was the staff’s appalling attitude toward foreigners. I had to repeat simple requests multiple times in English before anyone paid attention to me. When I asked about the filling of a pastry I was about to buy, the cashier rolled her eyes and snapped back with an irritated “Whaaaat??” — as if I were being unreasonable for simply asking a question.
For management: unfortunately, I didn’t catch the names of the employees, but I can describe them — both were white-skinned women. One was older and of a heavier build; the other was younger, also plus-sized. Both were exceptionally rude and unprofessional.
If you’re a foreigner, I strongly advise you to avoid this place — unless you want to be treated with indifference, disrespect, and outright contempt. This kind of service leaves a terrible impression not just of the café, but of the...
Read moreBaguette not worth the "best baguette" signs, it lacked salt and had too much of a white flour taste, no depth of taste (maybe you should change your sourdough or let longer timings for fermentation ?). But perfect shape and bubbles. Maybe 4/5 for the baguettes
Croissants and others were bad. 2/5, not enough butter and not enough layers
The éclairés (strawberries and lemon meringue pies) were great, with attention to details, 5/5
Global note 3. I would definitely recommend it for the cake side, definitely recommend not to go for croissant. And fine for baguettes but do not expect the best one ever despite what...
Read moreTo whom it may concern — our experience with this boulangerie: We were greeted by very nice staff members, I felt so welcome as a German. The quality of the baked goods was delightfully exquisite. I can recommend the croissant noissette, the croissant et beurre, frankly even every bretzel as well as the variety of eclairs. It is definitly an obelisk of the French bakery-culture. For us it was the perfect start of an outstanding day and certainly made our stay in Strasbourg well rounded. Greetings from our voyage through the amalgamation of...
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