The Oven — Restaurant in Lisbon

We have been in Lisbon 3 days. We have eaten at Cura, the Oven and SALA DE CORTE. The Oven was by far the most disappointing. The design of the place was very well done. The food at the oven was very good. We ordered the monster tiger prawn, garlic naan, tawa paneer, two of the butter chickens, basmati rice and Madras with lamb. The flavors were wonderful. All very well done. The problem isn’t with the chef. I honestly feel bad for the chef, because I can tell he puts his heart into his meals. The service was the worst experience I’ve had in a long time. The staff seemed to be very scattered. We did not seem to have a dedicated server and it showed. It took a very long time to get our meal, they never asked us for refills on our drinks. They messed up our madras and forgot the lamb. The original server said she clicked the wrong button. Then we ordered more rice and before I ordered I asked how long and she said she could go right up and get it, she did not. We were done with our second order of butter chicken by the time it came out. I always say a team can make or break you and this team is not a team at all. The restaurant was completely packed and I think they were not staffed enough to handle it. In my opinion when they called to confirm my reservation if they were going to be short staffed, they should’ve let me know so I could’ve been mentally prepared for it or canceled my reservation. Also, every Michelin star restaurant I go to they offer something at the table to start you with because they know it’s going to be a long wait. Something they could have done was easily made sure every table had water before they opened the restaurant, or offered free bread for every table, knowing that it’s going to be a slow. You need to overcompensate when you are lacking. That was not done. Unfortunately the bad service killed this one and I...

Food poisoning on 12.01.2024 with vomiting, fever and diarrhea. Later my wife also got sick from me, meaning it was an infection. We both ate grilled meat, but only I ate the sauces. Probably they were the problem. I'm pretty sure it was this restaurant, because we didn't have lunch, and food poisoning symptoms happen about 8 hours after food, which was exactly my case. Quality of food: grilled meats were overcooked, I've eaten much better at other Indian restaurants. Mango drink was tasty.

To the owner who replied to my last review edit: Initial review was about quality of food, and I kept updating the review as my symptoms started developing. You also said that you sure I was eating in other places that day. You simply can not know that. And again, I explained that symptoms and time indicate that poisoning happened here. I received food poisoning and you tell me that I have to be considerate towards the chefs? Maybe that doesn't happen usually at The Oven, but I just have to let you know about the poisoning, don't you think? So you can improve the process and don't risk making sick other customers? And in case other visitors were poisoned this day too. Please take this responsibly, and not blame it on other places I might have eaten at that day. Or on me by assuming I lied, because I edited the review several times. Doesn't make sense. I understand you want to save the face of the restaurant, but I think it would be better if you just said "Sorry to hear, I hope it wasn't us. But we will check everything in our kitchen just to be sure. Get well soon". Instead you chose to not take...

Review: One of the Best Indian Restaurants I’ve experienced !

If you’re looking for an exceptional dining experience, this Indian restaurant is an absolute gem. From the moment you step through the door, you’re greeted with warmth and genuine hospitality that sets the tone for a truly memorable meal.

The menu is a masterful blend of authentic Indian flavors and creative twists, offering something for everyone. Every dish is a celebration of taste, meticulously prepared and beautifully presented. The spices are perfectly balanced, and the ingredients taste fresh and vibrant. Whether it’s the creamy butter chicken, the aromatic biryani, or the sizzling tandoori platters, every bite feels like a culinary journey to India.

What truly sets this restaurant apart, however, is the impeccable service. The staff is attentive, friendly, and always eager to ensure your experience is perfect. The chef even took the time to visit our table, asking for feedback and sharing insights into the dishes. This personal touch made the meal feel all the more special.

The ambiance is warm and inviting, with just the right mix of elegance and comfort, making it ideal for both intimate dinners and larger gatherings.

In short, this restaurant goes beyond just serving food—it delivers an experience. From the staff to the chef, every aspect of the service is simply incredible. If you’re a fan of Indian cuisine or just great dining in general, this place deserves a spot at the top of your list. Highly...