Jersey Mike's Subs — Restaurant in Augusta

Just a few things that's as to why I give it 3 stars...It's new smells fresh & clean, I can tell most if not all new hires still in training as while waiting on my turn to order I noticed a few things that needs improving for instance I have yet to see any with a name tag on. The GM/Shift Manager (dark blue shirt) firmly corrected the young lady working the grill about changing her gloves & cross contamination which I understand, he just could have communicated in a better way, the guy (red shirt) working a double cutting meat & cheese on the same slicer without wiping it off in between customers order (at least my order) the young lady that was making my sandwich (red hair) kept asking me did I want anything else on my sandwich after I had repeatedly told her 3x I wanted just lettuce and tomato. Once I got to the register my points had to be put in manually due to their system not accepting my barcode. Nonetheless, I give them another try in a few weeks as my sandwich was fresh & tasted good I know this location just open & the kinks and glitches has to...

Showed up at 8:57 after a long road trip. I should have never asked if they are still open. Given the choice the guy behind the counter took a full 5 seconds to contemplate before deciding he was done making subs for the night. That's true customer service *sarcasm. I get it, it's late you've started prepping for close but damn dude you do not make that flexible decision soon after being questioned by a patron, you should know when you are still in sandwich making mode or not. When it's clearly before the close time... FFS make the sandwich.

In Respone: I sincerely thank you for responding and do not think this interaction is representative of your business at all times. I appreciate your offer to 'make things right' but I will continue to pay full price for my subs. This review is a review not a plea for...

I just went to this location on Robert C Daniel. It was 8:49 and I asked if they were closed. The lady told me that I had 4mins to order and I said I want a 99. She proceeded to put the meat slicer machine back together. Once she finished she just stared at me and I repeated that I want #99. She then said oh my grill is shut down. I used to work in fast food and even have managerial experience. I’ve been in customer service for 15yrs so I completely understand how it feels when a customer comes at closing, that’s why I asked prior to ordering. This was a waste of both of our time just for her to act like I was such an inconvenience to her. Very much ghetto and I definitely do not recommend this location. Washington Rd location...