I was really looking to eat at this restaurant. This was one of the highlights of our trip couple years ago when we stayed at radisson blu in 2017.

We had a really long day at the mall and we were winding down for the night and wanted to eat at this wonderful place. The hostess was extremely nice and I felt really great about choosing this restaurant once again, but when it came to a server, is when our experience went down the toilet.

From the start it seemed like the place was waaaay understaffed for a busy Saturday night plus the fact that it’s a Labor Day weekend. Probably not the best idea, but restaurant traffic is really hard to predict so it’s understandable. I worked at a restaurant once upon a time. I get it.

The only thing I wish is that our server was a little bit nicer. Yes, I know he was busy. And he was doing his best and in perspective it all seems like a first world problem, but I was trying to have a little small talk with him and he almost snapped at me. I ordered a drink and he asked for my id. I gave it to him. And then my husband did the same, ordered a drink and the server asked for an id, and said I don’t want to make you feel old. Then I proceeded with my question: so, how old do you think he is, you want to guess? ( again, this was just a small talk, I probably shouldn’t have asked that but it just came out. U know it happens when you are trying to have a good time lol ) And he answered: Im not going to do that right now, I’m way too busy for that.

PLS KEEP IN MIND IM NOT GRAVELY OFFENDED BY WHAT HE SAID. I am just sharing my experience.

I honestly wanted to cry right there and then. I did not want to eat there at all after that. Also my feelings get hurt a lot haha but you know I haven’t felt this way in a long time at a restaurant. Usually the server tries to make you feel entertained and happy which I was hoping for because we were going to spend 150 to 200 dollars there plus tip, which for me and my husband is not something that we take lightly. We work really hard for our money.

Anyway. We ended up just taking our drinks to the room and not eating. It took us about 25 minutes to get the drinks. And by that point, feeling so tired and hurt by the treatment we didn’t feel like eating at all. *also we had our 3.5 year son with us and if you are a parent you know how valuable quick service is.

It’s honestly so disheartening that our experience didn’t go so well.. I was really really looking forward to this. I hope that our breakfast will be better, because food there is fenomenal (and so were the drinks btw) I will give them another chance and just hope that maybe this guy was having a bad and busy night and was really stressed out and just couldn’t keep a happy face anymore.

We are all humans. We say things we wish we didn’t, and I wish I didn’t even start a conversation with him, but it just happened. Sometimes it does. Maybe next time don’t understaff your restaurant so your servers don’t snap?

K.

Thanks

Natalia Langbehn