Ocean Prime Fort Lauderdale — Restaurant in Fort Lauderdale

The restaurant has a beautiful ambiance this Friday night. Inside was buzzing with lively conversation and the bar full to capacity.

The only table available for our reservation was outside on the patio, which thankfully had nice fans keeping us cool. And that’s almost where the good times stopped.

Our server required multiple reminders for simple things like drinks we’d ordered. He also placed dirty side plates in front of two of us. When we handed them back, he didn’t realize they were dirty so we had to ask for replacement plates. This is after the bread service had been on the table for at least 10 minutes with only one plate, for the four of us.

The food pictured was actually delish. Tons of lobster on the Mac n cheese, and very creamy. The snapper was seasoned to perfection and the corn emulsion was the best part of the dish. I would return for both, if I could guarantee my server would be attentive.

I ordered my NY Strip, Oscar style and it arrived naked. So I had to send it back. My friend ordered an 8 oz filet and asked for it medium well, and said it could be filleted if necessary to get the temperature correct. Our server assured us that the cooks are amazing and would get it right. Unfortunately said filet came out bloody in the center. So we sent it back, it came back NO different from the initial presentation AND was the same cut steak…but not filleted. Sent it back ANOTHER time and it was the SAME exact cut steak still not filleted. It was cooked properly at this point but it also had been in and out of the broiler twice at this point.

The manager, Jason, came over after we requested he come over. He was very dismissive and dry when asking about our experience. Our server had already offered to give us a dessert on the house. So at this point the only thing left to do I was remove the steak from bill. Which he did but also offered to properly cook it and pack it to go. Finally some resolve but not before causing us to have a very disjointed experience as we all finished our meals at different times. He then asked us about our experience as a whole and I responded it was ok. He asked, “Just ok?” We all responded yes. And he left it at that.

This was quite a disappointing experience for a first time visit, to this location. We had a different experience in our previous visit at the Miami Beach location. Wish it...

We went to cel rate our anniversary. We had a reservation and checked in early. The hostess was very friendly and polite. She checked us in and we waited for our table. We waited about 15 mins past our time but not a terribly long wait. The restaurant itself just opened and the ambience was amazing. Nice lively crowd but not so loud you have to scream to speak to one another. We sat outside which was very comfortable. Once we sat down our waitress, Mia, greeted us and was extremely professional and friendly. When ordering she took time to explain the menu and make recommendations. Her recommendations were spot on. We started with a dozen west coast oysters. We wanted 6 Rose and Garnets and 6 west but they were out of the R&G. Oysters were great and then we had a bowl of lobster bisque which was very rich and left a hint of spices afterwards. I prefer no spice but it wasn’t too much so it should be perfect for most. Wife had the Chilean sea bass which she loved. She ate the entire dish which was a perfect portion. We ordered the garlic whipped potatoes and the Brussels sprouts. Both tasted great especially the sprouts.

There were a couple of hiccups. First the food took time to get out of the kitchen. We didn’t mind since we were enjoying ourselves but you could see others getting a bit frustrated. It’s a new restaurant so I’ll chalk that up to being new. Plus for a Thursday night it was slammed! I mean not a table open nor a bar seat open. I would never had thought it would have been that packed. I had a regular strip steak. I prefer my steaks very rare and this was more of a med rare. Also having been to steak houses before this one was nothing noteworthy but I wasn’t disappointed. It had good flavor and besides being cooked a couple of minutes too long it was flavorful and worth the value. Besides the wait time and the steak being a bit over cooked everything else was great. We had an amazing evening, the staff is extremely friendly and polite, and the overall experience was great.

Also to note is there is a public garage right across the location which is nice since I prefer to self park rather than valet. They do have a valet service for those that choose. Will definitely...

We had 645 reservations. They sat us down at 6:45. No one came over to us for at least 15 minutes. Finally when somebody came over, we ordered our drinks. When the drinks came, we ordered our salads & appetizers. When The salads came, besides them not knowing which salad went to which person, one person at our table ordered a Caesar salad with extra dressing and it did not come. 10 minutes later the waitress came over, and we had told her that about the Caesar salad. The manager was standing by so we told her about the salad. The manager said that somebody was running up and down the stairs because they forgot something with the salad which was not true but he would check. She never even came back to see if he got the salad. Then I saw another manager, this time and gentleman. I told him about the salad, he said he would check and he never came back. The salad finally came about 15 minutes after I complained. Terrible service. The waitress never came back to refill our drinks, including the sodas. We had to get the busboys to refill them. Meals came, and once again they did not know who ordered which meal so they were putting the meals in front of the wrong person. Steaks were average at best. Next agenda, We ordered dessert. We ordered the butter cake and carrot cake. The only brought the butter cake. When we told she said that she would get it. We just told her forget about it and get us a check, please. Then all of a sudden the carrot cake comes out. We told them forget about it. When the bill came, They didn't even comp the Caesar salad, which they should have since it did not come out on time. They never offered to do anything for us. When you spend over $700.00 on a meal for 6 People you expect a lot more out of a restaurant like that. I would imagine that I probably still would not even hear from the management after this review....